Rusty Wallace Kia Alcoa - Service Center

Very pleasant and accommodating. Keep checking on us as we were in the waiting room. Made sure we were cool enough. Even washed our car. Very pleased. Keep checking on us as we were in the waiting room. Made sure we were cool enough. Even washed our car. Very pleased. More

Professional and smart, honest workers, service was done in a timely manner and cost was resonable in a timely manner and cost was resonable More

The service manager didn’t get it right to order a part & had to call around to find one! Then when we got to pick up the car they couldn’t find it even tho I told them where it was parked! had to call around to find one! Then when we got to pick up the car they couldn’t find it even tho I told them where it was parked! More

Everything is always great whenever we go to Rusty Wallace Kia Alcoa! Great people and great service! Wallace Kia Alcoa! Great people and great service! More

Always considerate, helpful and friendly . Willing to explain every detail of the service issue to help you better understand. Willing to explain every detail of the service issue to help you better understand. More

Everyone was great. The service was great. I will always take my vehicle to this dealership for service. The service was great. I will always take my vehicle to this dealership for service. More

Blown away by how expensive it was to have something diagnosed, but not fixed. 135.00 for a diagnosis is ridiculous. Non of it was disclosed to me prior to it being done. diagnosed, but not fixed. 135.00 for a diagnosis is ridiculous. Non of it was disclosed to me prior to it being done. More

They Left my alternator unplugged and could not figure out what’s wrong with my air conditioner out what’s wrong with my air conditioner More

They did a great job, and the service was done quickly, professionally and in a timely manner. professionally and in a timely manner. More

Will not visit this dealership again. 3 hr wait for an oil change with an appointment 3 hr wait for an oil change with an appointment More