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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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August 10, 2022

They are always pleasant to deal with. I so far haven’t had major service work done but they are helpful and up front about everything. More

by meg.shea3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 10, 2022

Very nice, very helpful, very very friendly and helpful, firt time getting service and will recommend More

by iyanwiz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 10, 2022

They took car of my problem quickly and had me out the door in under an hour. More

by mavaughn4248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 10, 2022

It is excellent great service and short wait time nice people and nice clean vending area More

by VY658556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 10, 2022

Quick service. Very helpful. All the workers know what there doing . Nice clean break room trip wait in More

by stang9897
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Advisor Advisor
August 07, 2022

Super frustrating experience. Would not recommend. The service staff do an awful job communicating with customers. More

by LMCLABO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Advisor Advisor
August 07, 2022

Service was great, stayed in contact and were able to fix everything perfect. Jenna and the team always treat me well, so I will be back More

by JESSIEGREVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 06, 2022

Had a great experience and purchase went smoothly Staff was very professional and was very happy with my experience More

by ANTHONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Advisor Advisor
August 06, 2022

I no ght my car from y'all and the salesman was very helpful to help me get the perfect used car for me. Now I bring my car there for service because I trust the service manager who also has gone above More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Rayborne, Jenna Mayes, Advisor Advisor
August 05, 2022

They were very helpful and attentive to my car problem. Always showing a professional attitude. More

by MC_LA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts, Jenna Mayes, Advisor Advisor
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