Rusty Wallace Kia Alcoa - Service Center

Easy corresponding to service about recalls. Fast service. Very happy with each point of service Fast service. Very happy with each point of service More

Absolutely LOVE this dealership because of its STAFF! Sales Department is knowledgeable and friendly, as is the Service Department. COVID life being what it is, there was a wait on my part. But the te Sales Department is knowledgeable and friendly, as is the Service Department. COVID life being what it is, there was a wait on my part. But the team worked diligently to ensure it was working and appearance was as it was the day I purchased the vehicle. I've been stopped at red lights about my Telluride and refer them to Rusty Wallace. It is a dealership I feel I can trust! More

Did a good and I’ll be back when I have another problem. Can’t say more! Can’t say more! More

Employees of the service center are always friendly and knowledgeable. I’ve had nothing but positive experiences with this dealership and the services they provide. 10/10 for customer service! knowledgeable. I’ve had nothing but positive experiences with this dealership and the services they provide. 10/10 for customer service! More

I am really impressed with Rusty Wallace Kia in Knoxville. I live in nearby Sevierville, but consider it worth the trip to this dealership. The people are kind and courteous. They address every nee Knoxville. I live in nearby Sevierville, but consider it worth the trip to this dealership. The people are kind and courteous. They address every need before I even tell them. I am so pleased with every aspect of the team approach. More

Good service Courteous Concern for customer satisfaction trustworthy for the customer Friendly type service Happy l am satisfaction trustworthy for the customer Friendly type service Happy l am More

Great customer service friendly staff award winning service department made me feel welcome and took time to explain in detail exactly what was going to happen with my vehicle. service department made me feel welcome and took time to explain in detail exactly what was going to happen with my vehicle. More

Great service, happy and friendly staff. I felt at home with these people. They have never done anything to my car without discussing it with me first. I have always gotten it back sooner I felt at home with these people. They have never done anything to my car without discussing it with me first. I have always gotten it back sooner than promised and it is always cleaner than when I brought it in. You definitely have my business! More

Great place to do business with, their customer service is spot on! They will help you anyway that they can! is spot on! They will help you anyway that they can! More

They are the kindest people. They keep you updated on everything that is taking place with your vehicle. They offer excellent service. I just love going there. Its a very clean p They keep you updated on everything that is taking place with your vehicle. They offer excellent service. I just love going there. Its a very clean place. They just make you feel right at home. More