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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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August 24, 2022

Have been using this dealership since I purchased my first KIA Soul in 2012. Excellent service center, staff is always pleasant, work is done within time frame quoted. Jenna has been our service rep f More

by MATCOVICH76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 24, 2022

The place was clean and friendly. They had an abundance of snacks to accomodate customers. The service was quick. More

by ANDRIA.BOLING1797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 24, 2022

Bj, Will and Brandon are always very caring and mindful of my families needs and wants. Always would recommend! More

by Kia fan 4 life!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes, Advisor Advisor
August 23, 2022

Staff is always polite. They were correct in telling me when to expect my car to be ready. More

by claridy120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 23, 2022

I always choose to go to the dealership. They always seem to fit me in on my tight schedule More

by mylayla.binkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 22, 2022

I came in to have a bug deflector installed fast service I got there for my appointment in and out in about 1 hour! More

by KILA.MIKE6969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brandon , Brandon Chaffins, Advisor Advisor
August 21, 2022

Great selection of cars. Quick service with comfortable waiting room with great snacks. Reasonable price on service. More

by Tja1962
Price
Recommend Dealer
Yes
Employees Worked With
Advisor Advisor
August 19, 2022

Excellent service and very courteous staff. .p The snack bar is a plus although I didn't eat or drink anything .I didn't have time before my vehicle was ready. More

by WILLIAMWILLETT0264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Advisor Advisor
August 18, 2022

Everything went great and I can’t have had a better team too work on my car More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
August 16, 2022

Thank you for your quick assessment of or recall and friendly attitude. See you Thursday for the work to be completed More

by PJMARTIN67200
Recommend Dealer
Yes
Employees Worked With
Don’t remember names, Advisor Advisor
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