Rusty Wallace Kia Alcoa

The process of buying our Kia Optima was very simple and straight foward. The sales people and sales manager were very helpful and easy to work with. straight foward. The sales people and sales manager were very helpful and easy to work with. More

This is the first car dealership where I know I am going to be treated fairly. They have always given me the best service on my Kia Soul and go out of there way to do what they can to save me as much on th to be treated fairly. They have always given me the best service on my Kia Soul and go out of there way to do what they can to save me as much on the cost as well. Josh Hutson is fantastic!!!!! He has car knowledge and a pleasant manner which makes the customer service perfect. It's so important not in just picking the car you want, getting the best deal on it but what kind of service you are going to get for the life that you have that car and at Rusty Wallace Kia on Alcoa Hwy, Knoxville, TN, they know how to treat their customers from the start to the end of your experience of owning your Kia. This means a lot to this single woman!!!!! More

My wife and I traded a 2002 Lincoln Navigator on 6/18 for a 2014 Kia Sorento. I was thoroughly impressed with our salesman Jimmy.It's rare to not feel pressured when buying a car,but he made it as smooth as a 2014 Kia Sorento. I was thoroughly impressed with our salesman Jimmy.It's rare to not feel pressured when buying a car,but he made it as smooth as he possibly could have.We were treated very well by the entire staff and got a fair deal on a vehicle that we liked.On the back end, our finance rep,Clay was as courteous and professional as Jimmy was out front. Again,we came away impressed and happy.Kudos to Rusty Wallace Kia South. More

Service Dept. Are always very personal and service is done in a timely manner I will always bring my kIA in Alcoa for service ... Thank you....Scott done in a timely manner I will always bring my kIA in Alcoa for service ... Thank you....Scott More

I needed a good pre-owned SUV and had a set budget. I have worked with Kevin before many times and was interested in Kia's offerings. Kevin put me with Allen who was patient, understanding, and willing have worked with Kevin before many times and was interested in Kia's offerings. Kevin put me with Allen who was patient, understanding, and willing to go the extra mile to help me get in the right vehicle at the right price. He was honest, candid with me, and we were able to strike up a good deal on a great pre-owned Kia Sportage that I now happily call "mine" (but I have to share it with my wife too). Go to Rusty Wallace Kia in Alcoa! You will not regret it! More

I am writing to update a complaint I originally placed regarding Rusty Wallace Kia in May. My car was heavily damaged at the dealership in the April 27 hailstorm that hit the area while my car was being s regarding Rusty Wallace Kia in May. My car was heavily damaged at the dealership in the April 27 hailstorm that hit the area while my car was being serviced. Insurance covered all damages with the exception of my deductible. Approximately one month after I placed the original complaint on this site, Travis Wolford called from Kia to inform me that the dealership had decided to cover the deductible on my Rio. I have always been highly satisfied with the service department at Rusty Wallace Kia, and with the satisfactory resolution of this problem, I am happy to refer anyone to this dealership who is either looking for a good vehicle or quality service work. Thank you to Travis Wolford and the dealership for their prompt attention to this issue, and willingness to guide me to a successful resolution! More