Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good deal My husband and I were treated very well at Rusty Wallace Kia of Alcoa. Everyone we talked to was polite. . They try to get you the best deal possi My husband and I were treated very well at Rusty Wallace Kia of Alcoa. Everyone we talked to was polite. . They try to get you the best deal possible. J. M. Carver More
Adequate service Problems in the past with service department hope things have changed seemed to have on the last visit. Will let you know in the future Problems in the past with service department hope things have changed seemed to have on the last visit. Will let you know in the future More
First Car Buying Memories It was time to get a new car since the one I had was on its last leg. I had my heart set on a Kia Soul and after shopping around and talking with diff It was time to get a new car since the one I had was on its last leg. I had my heart set on a Kia Soul and after shopping around and talking with different dealers, my dad and I took a visit to Rusty Wallace Kia since they were the closest Kia dealer to home. We went in with the intent of buying a car if they had a deal on one. Dad had already spoken with Greg before we got there so once we arrived, we met with Greg. He showed us the cars within the budget. Test drove the first one and loved it. He was extremely helpful throughout the whole process. Great guy to talk to while waiting on the finance officer to handle our paperwork. I definitely recommend going to see Greg for any new or used car needs! More
Excellent! Everyone is very friendly at Kia. I like that you have drinks available and a tv to watch while waiting. I also enjoyed my car being washed! Everyone is very friendly at Kia. I like that you have drinks available and a tv to watch while waiting. I also enjoyed my car being washed! More
Awesome Friendly courteous and quick. Was offered a rental and even helped me load and unload the rental car to my car. Honored the coupon that I brought with Friendly courteous and quick. Was offered a rental and even helped me load and unload the rental car to my car. Honored the coupon that I brought with me More
60,000 mile service Employees were prompt and friendly. Work was completed quickly and accurately. I would happily recommend this dealer for acquisition or service. I h Employees were prompt and friendly. Work was completed quickly and accurately. I would happily recommend this dealer for acquisition or service. I have never had a bad experience. More
was very helpfull,intellsngent very kind and professional. and knowledgeable, helpful with all questions asked. never talked down to me,or tried to sell me anything extra. got me in very kind and professional. and knowledgeable, helpful with all questions asked. never talked down to me,or tried to sell me anything extra. got me in in and out quickly More
Excellent customer service I always deal with Matt and he is very professional and gets me in and out very quickly. He explains all the work performed and is always so pleasant. I always deal with Matt and he is very professional and gets me in and out very quickly. He explains all the work performed and is always so pleasant. More
Frustrated and disappointed The service center is fine. The employees are kind and helpful. The loaner cars aren’t clean and usually smell of cigarette smoke. I’m disappointed th The service center is fine. The employees are kind and helpful. The loaner cars aren’t clean and usually smell of cigarette smoke. I’m disappointed that I’ve had so many maintenance issues. More
Noise in rear of car Awesome service for the research and idetificatuon of ptoblem causing noise in left rear of car. Very thorough andd courteus in treatment and repair o Awesome service for the research and idetificatuon of ptoblem causing noise in left rear of car. Very thorough andd courteus in treatment and repair of issue. More