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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
August 16, 2018
Efficient, helpful and courteous Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always Was able to get car right in and the issue was resolved in a very reasonable time. Staff is always courteous and helpful. Service department always accommodates us in most efficient way. More
by EMPIRERENTACARM
Verified CustomerEmployees Worked With
Dwayne and Matt in service
August 16, 2018
Very courteous and professional My husband and I enjoyed our recent car buying experience at Rusty Wallace Kia. My husband needed a new vehicle and we were interested in buying a new My husband and I enjoyed our recent car buying experience at Rusty Wallace Kia. My husband needed a new vehicle and we were interested in buying a new Niro. They had the exact one we wanted and they made the whole buying process smooth and easy. They worked hard to give us all of the discounts they could and I really felt like they gave us a great deal in the end. They were very accommodating of our 3 children and were understanding about helping us in any way they could to keep them content while we were there. We are very happy with our purchase and would happily buy from here again in the future. More
by Boymom41987
Employees Worked With
August 15, 2018
My Kia Experience My Sales Rep, Bill Raybourne, listened to my needs and wants in a vehicle, and I love, love, love my new Sportage! It was so nice to feel as if my ne My Sales Rep, Bill Raybourne, listened to my needs and wants in a vehicle, and I love, love, love my new Sportage! It was so nice to feel as if my needs were heard without feeling pressured! More
by HappyCustomer
Employees Worked With
August 15, 2018
Fantastic Staff and Service My visit to Rusty Wallace Kia was very nice. The staff was friendly and informative and was always willing to find the answers to our questions! Would My visit to Rusty Wallace Kia was very nice. The staff was friendly and informative and was always willing to find the answers to our questions! Would definitely recommend to a friend looking to buy any vehicle! They even helped set up the Bluetooth in my new vehicle, even though it took a few hours. More
by MEGTURTLES
August 15, 2018
Friendly service My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always bee My 2016 Sorento had two recall notices that needed to be repaired. The service advisor was friendly and accomodating. The Kia service has always been exceptional. We are very satisfied with the service. More
by JNSHONK
Employees Worked With
August 15, 2018
VeryHelpful Having knee issues and Brian made sure I made it to my car safely and he called me later to make sure I got home ok. Having knee issues and Brian made sure I made it to my car safely and he called me later to make sure I got home ok. More
by GRANNYLINDA92
Employees Worked With
August 15, 2018
Awesome Very pleasant experience. Will definitely be coming back for our next vehicle. David Autry was the best! We will be recommending Rusty Wallace Kia to Very pleasant experience. Will definitely be coming back for our next vehicle. David Autry was the best! We will be recommending Rusty Wallace Kia to all our friends and family More
by CRAZYCOONAZZ1977
Employees Worked With
August 14, 2018
Greg gets 4 thumbs up! When my wife and I purchased our new 2019 Sorento we had the privilage of working with Greg. Greg was amazing. He have his lunch to our 16 month old s When my wife and I purchased our new 2019 Sorento we had the privilage of working with Greg. Greg was amazing. He have his lunch to our 16 month old son who was hungry from all the running around the dealership. Everyone was extremely nice and put up with my toddlers shenanigans while we were there. Recommend Rusty Wallace Kia of Alcoa to anyone wanting to purchase a new or used car. Outstanding! More
by RF
Employees Worked With
August 12, 2018
Very pleased Made me feel comfortable. I would definitely recommend this dealership to someone looking for a new car. Great warranty as well. Will come back again. Made me feel comfortable. I would definitely recommend this dealership to someone looking for a new car. Great warranty as well. Will come back again. More
by hiltonm864
Employees Worked With
August 11, 2018
Great service center I have always had good experiences at this service center. Everyone has always been very friendly and good to answer any questions I may have, especia I have always had good experiences at this service center. Everyone has always been very friendly and good to answer any questions I may have, especially Matt. More
by DONNASELF63
