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Rusty Wallace Kia Alcoa
Louisville, TN
6,406 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,406 reviews
August 26, 2018
Maintenance Was completed before promised and they did an awesome job. Washed my car I do need them to check my window washer seems stopped up. I will tell Ray Was completed before promised and they did an awesome job. Washed my car I do need them to check my window washer seems stopped up. I will tell Ray Huffaker service at this location is much better More
by jlsharp
Verified Customer
August 26, 2018
great purchasing experience Greg was great to work with through out the purchase of the kia sorento.. answered every call and text within minutes.. thanks again Greg for all yo Greg was great to work with through out the purchase of the kia sorento.. answered every call and text within minutes.. thanks again Greg for all you work. Dealership was excellent all around More
by JUSMANN79
Employees Worked With
August 25, 2018
Great experience in choosing/ buying a very sporty Kia Greg Taylor and I first had contact by phone and e mail, then we met him at the Rusty Wallace Alcoa Highway dealership .... very helpful and forthcomi Greg Taylor and I first had contact by phone and e mail, then we met him at the Rusty Wallace Alcoa Highway dealership .... very helpful and forthcoming in helping us choose a gently used very sporty looking Kia Sorento...he went with us for a test drive...pointed out numerous good points about the vehicle and its storage space... engine power..never being pushy .... only helpful... We made our choice, filled out the papers, and now are the happy owners of a 2017 Kia Sorento Will be glad to make referrals to your dealership... and..Greg is the man..😎 Dan and Micki Shipe More
by MSHIPE
Employees Worked With
Other Employees :
Clay..? Helped us with the paperwork...very nice..
August 25, 2018
Great Service assoc was very outgoing and friendly and.told me how long it would be car was done before time he gave me very satisfied Service assoc was very outgoing and friendly and.told me how long it would be car was done before time he gave me very satisfied More
by LMOORE3
Employees Worked With
August 25, 2018
Great service The guys in the service department took good care of me and my car, I never have any issues. I would recommend them to anybody The guys in the service department took good care of me and my car, I never have any issues. I would recommend them to anybody More
by Budwidow
Employees Worked With
Matthew was very kind and attentive to answer all of my questions
August 24, 2018
Service call Had an issue with my ac. Called made my appointment toik my car in had it back within the promused time and it was washed and dried. Had an issue with my ac. Called made my appointment toik my car in had it back within the promused time and it was washed and dried. More
by REBECCABROOKS
Employees Worked With
Adam Fair, Brandon Chaffins, Kris Ammons
August 24, 2018
Service Work After a poor service experience at another Kia dealer,I chose Rusty Wallace Kia on Alcoa Hwy. Their response to my questions were quick and thorough.T After a poor service experience at another Kia dealer,I chose Rusty Wallace Kia on Alcoa Hwy. Their response to my questions were quick and thorough.They completed the work in the time frame they gave.They matched the price for me and were extremely nice.I appreciated the good service ! More
by valeriegarner2
Employees Worked With
Matt in Service
August 23, 2018
Great experience. Great car. Great price thank you so much Very happy with my buy thank you Soo much. Now I have a bigger car for all three of my kids and safe lots of room Very happy with my buy thank you Soo much. Now I have a bigger car for all three of my kids and safe lots of room More
by RYANPERRY853
Employees Worked With
August 23, 2018
Best Auto Dealership I have ever seen!! I have bought 2 new KIA Optimas and 2 like new used cars from Rusty Wallace KIA in the last 5 years. They are the best dealership I have done busines I have bought 2 new KIA Optimas and 2 like new used cars from Rusty Wallace KIA in the last 5 years. They are the best dealership I have done business with. The sales staff were very friendly and knowledgeable about the autos they sell. The Service Department cannot be beat. They always make me feel like my business and service needs are very important to them. I would not consider buying from anyone else. More
by HARRYTRUMAN1948
Employees Worked With
August 23, 2018
Thankful! Rusty Wallace Kia was there for us! We needed a dependable vehicle and they walked us through the buying process. I’ll be back and I’ll buy again at R Rusty Wallace Kia was there for us! We needed a dependable vehicle and they walked us through the buying process. I’ll be back and I’ll buy again at Rusty Wallace Kia. More
by CRYSTALRN73
Employees Worked With
