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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
August 27, 2018
Services I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. More
by skycastle.2011
Verified CustomerEmployees Worked With
August 26, 2018
The Best! Rusty Wallace Kia employees were great and got me into the car I loved! They were super! My salesman went beyound all bounds to help get me into the Rusty Wallace Kia employees were great and got me into the car I loved! They were super! My salesman went beyound all bounds to help get me into the car I wanted! More
by VANDY37
Employees Worked With
August 26, 2018
Great Experience Buying a car from Bill Raybourne at Rusty Wallace Kia was a great experience. He took the time to give me all of my options and was never pushy. He ev Buying a car from Bill Raybourne at Rusty Wallace Kia was a great experience. He took the time to give me all of my options and was never pushy. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. This is my Fourth experience dealing with them, and my second time dealing with Bill. Also Clay Magee the Finance Director was very friendly, he has a great personality. I highly recommend Rusty Wallace Kia. More
by Discodave
August 26, 2018
As always, another great service experience! Every time I take my car to the Rusty Wallace Kia service department I leave with knowing that my car has had the best service available. Since buyin Every time I take my car to the Rusty Wallace Kia service department I leave with knowing that my car has had the best service available. Since buying my Kia I have had a great experience each time!!!!! More
by PORJUNKBOY1
Employees Worked With
service department check in
August 26, 2018
Quick and friendly service. I had an oil change and everyone was friendly and service was preformed very quickly and even detailed the outside of car. They were awesome! I had an oil change and everyone was friendly and service was preformed very quickly and even detailed the outside of car. They were awesome! More
by not4sal3
Employees Worked With
August 26, 2018
Maintenance Was completed before promised and they did an awesome job. Washed my car I do need them to check my window washer seems stopped up. I will tell Ray Was completed before promised and they did an awesome job. Washed my car I do need them to check my window washer seems stopped up. I will tell Ray Huffaker service at this location is much better More
by jlsharp
August 26, 2018
great purchasing experience Greg was great to work with through out the purchase of the kia sorento.. answered every call and text within minutes.. thanks again Greg for all yo Greg was great to work with through out the purchase of the kia sorento.. answered every call and text within minutes.. thanks again Greg for all you work. Dealership was excellent all around More
by JUSMANN79
Employees Worked With
August 25, 2018
Great experience in choosing/ buying a very sporty Kia Greg Taylor and I first had contact by phone and e mail, then we met him at the Rusty Wallace Alcoa Highway dealership .... very helpful and forthcomi Greg Taylor and I first had contact by phone and e mail, then we met him at the Rusty Wallace Alcoa Highway dealership .... very helpful and forthcoming in helping us choose a gently used very sporty looking Kia Sorento...he went with us for a test drive...pointed out numerous good points about the vehicle and its storage space... engine power..never being pushy .... only helpful... We made our choice, filled out the papers, and now are the happy owners of a 2017 Kia Sorento Will be glad to make referrals to your dealership... and..Greg is the man..😎 Dan and Micki Shipe More
by MSHIPE
Employees Worked With
Other Employees :
Clay..? Helped us with the paperwork...very nice..
August 25, 2018
Great Service assoc was very outgoing and friendly and.told me how long it would be car was done before time he gave me very satisfied Service assoc was very outgoing and friendly and.told me how long it would be car was done before time he gave me very satisfied More
by LMOORE3
Employees Worked With
August 25, 2018
Great service The guys in the service department took good care of me and my car, I never have any issues. I would recommend them to anybody The guys in the service department took good care of me and my car, I never have any issues. I would recommend them to anybody More
by Budwidow
Employees Worked With
Matthew was very kind and attentive to answer all of my questions
