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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
August 29, 2018
Always super efficient & informative! Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always a Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always accommodated me with a vehicle while mine is being serviced. The staff are knowledgeable about various services and the time it requires to complete. There is complimentary Wi-fi as well as snacks & beverages to make waiting at the dealership comfortable! More
by BETSY3013RIGGS
Verified Customer
August 28, 2018
Total thumbs up!!! I was not planning a new purchase today but there was really no other option that would due. Kia was one of my top three picks and was the first to co I was not planning a new purchase today but there was really no other option that would due. Kia was one of my top three picks and was the first to concact us. They were patient with me, as my husband was stuck out of town and couldn't be with me. The salesman focused on what I was looking for and inluded my budget. I will recommed them to everyone! Thanks Bunches!!! More
by My new car 2018
Employees Worked With
August 28, 2018
Wonderful company to work with ! Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever h Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever hesitate to take my Sportage to them. More
by CBOLD43
Employees Worked With
Service staff
August 28, 2018
Bought 2 Cars in 3 days We bought two cars over the weekend and had great service from the time we got there to the time we left. Excellent deals!! Thank you! We bought two cars over the weekend and had great service from the time we got there to the time we left. Excellent deals!! Thank you! More
by KGIE12
August 28, 2018
GREAT Aubrey was wonderful very knowledgeable about the cars we asked about very helpful and personable.we felt comfortable while talking to him he was enco Aubrey was wonderful very knowledgeable about the cars we asked about very helpful and personable.we felt comfortable while talking to him he was encouraging without being pushy and running us off .that is what sold us our Sorento ...the rest of the staff were awesome as well thanks for all your hard work Kia staff More
by SWEETLOVE0503
Employees Worked With
August 27, 2018
Great service Aubrey was very helpful and knowledgeable. I didn’t feel pressured to buy but after Brandon worked out a very good deal, it was an easy decision. Ov Aubrey was very helpful and knowledgeable. I didn’t feel pressured to buy but after Brandon worked out a very good deal, it was an easy decision. Overall it was a very good experience. More
by Catlady
August 27, 2018
Satisfied Reasonable buying experience for the 2019 Kia Sportage compared to previous vehicle purchases. Desired model, color in stock. Like the features of the Reasonable buying experience for the 2019 Kia Sportage compared to previous vehicle purchases. Desired model, color in stock. Like the features of the Sportage. Our salesperson was knowledgeable, courteous and professional. Will recommend Rusty Wallace Kia based on the experience thus far. More
by Bigbuck
Employees Worked With
August 27, 2018
Services I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. I have no comments great service every time been there. Hope that they keep up the great work. A+++++ service every time there. Great job. More
by skycastle.2011
Employees Worked With
August 26, 2018
The Best! Rusty Wallace Kia employees were great and got me into the car I loved! They were super! My salesman went beyound all bounds to help get me into the Rusty Wallace Kia employees were great and got me into the car I loved! They were super! My salesman went beyound all bounds to help get me into the car I wanted! More
by VANDY37
Employees Worked With
August 26, 2018
Great Experience Buying a car from Bill Raybourne at Rusty Wallace Kia was a great experience. He took the time to give me all of my options and was never pushy. He ev Buying a car from Bill Raybourne at Rusty Wallace Kia was a great experience. He took the time to give me all of my options and was never pushy. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. This is my Fourth experience dealing with them, and my second time dealing with Bill. Also Clay Magee the Finance Director was very friendly, he has a great personality. I highly recommend Rusty Wallace Kia. More
by Discodave
