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Rusty Wallace Kia Alcoa
Louisville, TN
6,406 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,406 reviews
September 01, 2018
5k Oil change, tire rotation, point system checks. Matt Fisher for unsure reasoning, stated a tire rotation wasn't performed even though part of coupon specs. No price change either. Customer is flummo Matt Fisher for unsure reasoning, stated a tire rotation wasn't performed even though part of coupon specs. No price change either. Customer is flummoxed as to their decision not to perform service. More
by RhoNDA.NELSON1983
Verified CustomerEmployees Worked With
Matt Fisher, Service Dept Rep.
August 31, 2018
Very customer friendly. Had my vehicle (Soul) for about 2 months, when my 2 passenger side tires started running low. They fixed the two punctures in my tires from nails at n Had my vehicle (Soul) for about 2 months, when my 2 passenger side tires started running low. They fixed the two punctures in my tires from nails at no cost to me. They worked quick and had a nice waiting area. Washed my vehicle and shined the tires. I am extremely happy with the level of care and attention I have received from the staff at Rusty Wallace Kia since buying my car. More
by SUSANPEERY1
Employees Worked With
Perry
August 31, 2018
DANCING CAR MAN!!! My fiancé and I had a great experience with Greg Taylor at Rusty Wallace Kia on Alcoa Hwy. After being turned down by another salesman’s at a differen My fiancé and I had a great experience with Greg Taylor at Rusty Wallace Kia on Alcoa Hwy. After being turned down by another salesman’s at a different Kia dealership Greg worked hard and over hours to get us in a new new 2019 Kia Soul at a great price. If you are in need of a great vehicle at a great price and interest rate it’s worth the drive to Rusty Wallace Kia on Alcoa Hwy. Just ask for Greg Taylor The Dancing Car Man!!! Thank you Greg!!!!! More
by Dneeley1989
Employees Worked With
August 30, 2018
Awesome Greg"The dancing car man" Taylor was awesome. He showed me so many cars. Very patient man dealing with my dad and I. I will send all my friends to se Greg"The dancing car man" Taylor was awesome. He showed me so many cars. Very patient man dealing with my dad and I. I will send all my friends to see Greg. More
by Sassy girl
Employees Worked With
August 30, 2018
Always a great experience!! I would highly recommend these guys to anyone looking to buy a new vehicle! Great atmosphere and very knowledgeable. Go see Will and Brandon for you n I would highly recommend these guys to anyone looking to buy a new vehicle! Great atmosphere and very knowledgeable. Go see Will and Brandon for you next vehicle!! More
by Kia fan 4 life!
August 30, 2018
Best experience yet It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. More
by HunkyDory
Employees Worked With
Matt
August 30, 2018
Replace radio. Told radio in 3-5 days. No call so I called on day 6. Now told 7-10 days. Again no call to advise radio delivered. Called on day 11. No answer so left Told radio in 3-5 days. No call so I called on day 6. Now told 7-10 days. Again no call to advise radio delivered. Called on day 11. No answer so left message. No return call so I called on day 12. Told the part came in yesterday. Couldn't get installed until 5 days later. More
by gunnaroh
August 30, 2018
First service experience I scheduled my first service appointment online. I selected the day and time, and received a confirmation number and a reminder the day before. I had I scheduled my first service appointment online. I selected the day and time, and received a confirmation number and a reminder the day before. I had prompt courteous service, and had a pleasant experience. I love my 2018 Kia soul. I highly recommend Rusty Wallace Kia of Alcoa. Everyone welcomed me like I was family. More
by pgraser
August 29, 2018
Always super efficient & informative! Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always a Rusty Wallace KIA Alcoa has always been very expedient with their services and are quick to inform you if anything needs attention. They have always accommodated me with a vehicle while mine is being serviced. The staff are knowledgeable about various services and the time it requires to complete. There is complimentary Wi-fi as well as snacks & beverages to make waiting at the dealership comfortable! More
by BETSY3013RIGGS
August 28, 2018
Wonderful company to work with ! Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever h Rusty Wallace Kia employees always treat me great. They provide a loaner vehicle and keep me updated on what’s happening with my Kia. I don’t ever hesitate to take my Sportage to them. More
by CBOLD43
Employees Worked With
Service staff
