Rusty Wallace Kia Alcoa

Excellent service My husband and i adventured out in search of a new car for me. I needed an upgrade due to lots of driving and addding on to our family. As soon as we My husband and i adventured out in search of a new car for me. I needed an upgrade due to lots of driving and addding on to our family. As soon as we pulled on the lot Greg Taylor came and greeted us. He started off with writing our names down and asked us a few basic questions on what all we were looking for and our main uses for the new car. As soon as he wrote all of it down he took us to a 2014 Kia Sorento. It was EVERYTGING we needed and wanted. we said yes to the first car he showed us. He worked so hard to get the ball rolling and to get everything done. Not to mention we got to the lot that night 30 mins til closing time (i work retail so i know how big of a pain that could be) but he didn't fret at all. He was so nice the whole time. My husband went the next day to sign his part of the papers. I had a crazy work schedule that day so i couldn't make it to sign My part of the paper so he waited til i got home at 10:00 that night and brought the papers to my house at my convenience for me to sign. He explained everything in the car how to use it properly. He also set up my Bluetooth for me as well!! I've never had this great of experience with buying a car. We will definitely be back to buy a car from Greg Taylor at rusty wallace Kia on Alcoa hwy!! More

Great Experience All of the staff here are friendly and very helpful. Greg Taylor was so kind . I highly recommend if you’re looking to purchase a vehicle , go see him All of the staff here are friendly and very helpful. Greg Taylor was so kind . I highly recommend if you’re looking to purchase a vehicle , go see him! More

Great place. Great dealer service center. Always takes care of the customer and with a smile.. Works with customers as needed to help in all areas of service and r Great dealer service center. Always takes care of the customer and with a smile.. Works with customers as needed to help in all areas of service and repair. More

Very helpful Matt Fisher was very helpful and recommend the proper repair for what I was experiencing. He was able to give options to help with additional maintena Matt Fisher was very helpful and recommend the proper repair for what I was experiencing. He was able to give options to help with additional maintenance needs that might come in the immediate future as well. More

Professional and honest I have worked with Bill Raybourne for years and could not be happier with results and confidence I have found with him. The management appears to back I have worked with Bill Raybourne for years and could not be happier with results and confidence I have found with him. The management appears to back his decisions and creativity. More

5k Oil change, tire rotation, point system checks. Matt Fisher for unsure reasoning, stated a tire rotation wasn't performed even though part of coupon specs. No price change either. Customer is flummo Matt Fisher for unsure reasoning, stated a tire rotation wasn't performed even though part of coupon specs. No price change either. Customer is flummoxed as to their decision not to perform service. More

DANCING CAR MAN!!! My fiancé and I had a great experience with Greg Taylor at Rusty Wallace Kia on Alcoa Hwy. After being turned down by another salesman’s at a differen My fiancé and I had a great experience with Greg Taylor at Rusty Wallace Kia on Alcoa Hwy. After being turned down by another salesman’s at a different Kia dealership Greg worked hard and over hours to get us in a new new 2019 Kia Soul at a great price. If you are in need of a great vehicle at a great price and interest rate it’s worth the drive to Rusty Wallace Kia on Alcoa Hwy. Just ask for Greg Taylor The Dancing Car Man!!! Thank you Greg!!!!! More

Very customer friendly. Had my vehicle (Soul) for about 2 months, when my 2 passenger side tires started running low. They fixed the two punctures in my tires from nails at n Had my vehicle (Soul) for about 2 months, when my 2 passenger side tires started running low. They fixed the two punctures in my tires from nails at no cost to me. They worked quick and had a nice waiting area. Washed my vehicle and shined the tires. I am extremely happy with the level of care and attention I have received from the staff at Rusty Wallace Kia since buying my car. More

Always a great experience!! I would highly recommend these guys to anyone looking to buy a new vehicle! Great atmosphere and very knowledgeable. Go see Will and Brandon for you n I would highly recommend these guys to anyone looking to buy a new vehicle! Great atmosphere and very knowledgeable. Go see Will and Brandon for you next vehicle!! More

Best experience yet It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. It was a shorter wait time than expected.. very friendly and informative. I do not plan on returning to Parkside Kia any time in the near future. More