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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
September 08, 2018
Great service I went for a oil change and tire rotation. They offered free car wash and it was done in less than an hour. Great service😊 I went for a oil change and tire rotation. They offered free car wash and it was done in less than an hour. Great service😊 More
by BURGESS1
Verified Customer
September 07, 2018
Kris ammons was very helpful and wonderful. Super friendly Very friendly and knowledgeable dealership. Very reasonable prices and very wonderful. I would definitely recommend this wonderful, friendly dealershi Very friendly and knowledgeable dealership. Very reasonable prices and very wonderful. I would definitely recommend this wonderful, friendly dealership to all my family and friends More
by CLANIER0
Employees Worked With
Kris Ammons
September 07, 2018
15,000 mile service The service at Kia in Alcoa has always been fast and friendly. They even washed my car for me! I would highly recommend them. We bought our car new th The service at Kia in Alcoa has always been fast and friendly. They even washed my car for me! I would highly recommend them. We bought our car new there and it is the only place it will go to be worked on. More
by PEN31624
September 07, 2018
Service dept We have been well pleased with the service department. The staff is very helpful and always courteous. Always get our vehicle in fast and wait has nev We have been well pleased with the service department. The staff is very helpful and always courteous. Always get our vehicle in fast and wait has never been long. Would highly recommend this service department. More
by JOANN.CHAMBERS
Employees Worked With
Bryon Anderson
September 07, 2018
Best car buying experience ever They have to be the nicest, easiest to work with dealerships ever. No bickering with numbers, in and out with a new care in less than 2 hours. That’s They have to be the nicest, easiest to work with dealerships ever. No bickering with numbers, in and out with a new care in less than 2 hours. That’s including test driving 3 . Our salesman Bill Raybourne was one of the best, knowledgeable sak s people ever talked with More
by Kimbo
September 06, 2018
Great service I always have great service at this dealership. They greet you immediately and walk you to your car when finished. I will continue to use this dealer I always have great service at this dealership. They greet you immediately and walk you to your car when finished. I will continue to use this dealership. More
by SUSANWEBB1410
Employees Worked With
Bryan Johnson
September 05, 2018
ALWAYS PROFESSIONAL, ORGANIZED & QUICK This is the only dealership I have ever been in that actually acknowledges you as a person & not a number. They are super friendly and helpful. Nice w This is the only dealership I have ever been in that actually acknowledges you as a person & not a number. They are super friendly and helpful. Nice waiting area, snacks, drinks, AC, Wi-Fi. I will always have a Kia! More
by MICk
September 05, 2018
Crank sensor replacement Great service as always! Very friendly, walked me to my car to ensure a good start, great listening skills while explaining my problem for service Great service as always! Very friendly, walked me to my car to ensure a good start, great listening skills while explaining my problem for service More
by eberly_3294
Employees Worked With
Bryan
September 05, 2018
Very nice staff, informative, helpful & not pushy. Very good group of sales staff, especially Aubrey and Adam. Both were personable and very helpful with very good knowledge about Kia vehicles. My wif Very good group of sales staff, especially Aubrey and Adam. Both were personable and very helpful with very good knowledge about Kia vehicles. My wife is very happy with her Sportage (almost tickled pink) and has a big smile on her face when driving it. More
by NANCYWMS
September 05, 2018
Buying New Sorento I went with the idea to just look at the new 2019 Sorentos. After taking a test drive and getting a price with trading in my 2015 Sorento and talking I went with the idea to just look at the new 2019 Sorentos. After taking a test drive and getting a price with trading in my 2015 Sorento and talking to my wife we decided to trade if they could locate the color combination we desired. They were very cooperative in locating a vehicle that met our needs even though it was over 200 miles away. More
by h-m-bowl
