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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,406 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,406 reviews

September 07, 2018

Kris ammons was very helpful and wonderful. Super friendly Very friendly and knowledgeable dealership. Very reasonable prices and very wonderful. I would definitely recommend this wonderful, friendly dealershi More

by CLANIER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons
September 07, 2018

15,000 mile service The service at Kia in Alcoa has always been fast and friendly. They even washed my car for me! I would highly recommend them. We bought our car new th More

by PEN31624
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Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt in the Service Dept.
September 07, 2018

Service dept We have been well pleased with the service department. The staff is very helpful and always courteous. Always get our vehicle in fast and wait has nev More

by JOANN.CHAMBERS
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Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryon Anderson
September 06, 2018

Great service I always have great service at this dealership. They greet you immediately and walk you to your car when finished. I will continue to use this dealer More

by SUSANWEBB1410
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Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
September 05, 2018

Very nice staff, informative, helpful & not pushy. Very good group of sales staff, especially Aubrey and Adam. Both were personable and very helpful with very good knowledge about Kia vehicles. My wif More

by NANCYWMS
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Quality Of Work
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Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fair
September 05, 2018

Buying New Sorento I went with the idea to just look at the new 2019 Sorentos. After taking a test drive and getting a price with trading in my 2015 Sorento and talking More

by h-m-bowl
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Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2018

ALWAYS PROFESSIONAL, ORGANIZED & QUICK This is the only dealership I have ever been in that actually acknowledges you as a person & not a number. They are super friendly and helpful. Nice w More

by MICk
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Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2018

Crank sensor replacement Great service as always! Very friendly, walked me to my car to ensure a good start, great listening skills while explaining my problem for service More

by eberly_3294
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
September 02, 2018

service had an emergency on Friday before holiday weekend. Got us in same day and had problem fixed and we were on our way in reasonable amount of time. Eve More

by mollyino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2018

Review of Service All of my questions were answered. Everything was thoroughly explained. I was presented with multiple options to show how the different incentives aff More

by SQHSENGTEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ammons
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