
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,408 reviews
AMAZING The mechanics here are absolutely WONDERFUL! They took very good care of us. Although we were there for a routine oil change we also let them know tha The mechanics here are absolutely WONDERFUL! They took very good care of us. Although we were there for a routine oil change we also let them know that we were taking a trip in the next month. They gave the car a good once over just to make sure that everything was in good operating order. More
Service All of the service guys are very helpful and go out of their way to make sure customer service is a priority as well as the customer! All of the service guys are very helpful and go out of their way to make sure customer service is a priority as well as the customer! More
Quality service by Chris Nunley and your team. Chris and the other service rep quickly recognize this was a recurrence of a recent issue that I had been told might happen and if so how to handle it Chris and the other service rep quickly recognize this was a recurrence of a recent issue that I had been told might happen and if so how to handle it. They promptly addressed the issue and kept me informed and the problem appears to be resolved. More
They are always awesome. They did a great job, friendly and courteous. I would definitely recommend them to friends and family, and I will continue to use them in the future. They did a great job, friendly and courteous. I would definitely recommend them to friends and family, and I will continue to use them in the future. More
Oil change and tire rotation My car was serviced quickly and I was given an update on other items that might need to be addressed in the future. My service technician, Matt, was v My car was serviced quickly and I was given an update on other items that might need to be addressed in the future. My service technician, Matt, was very nice and easy to work with. More
Service visit Ryan was very courteous and helpful. Great experience all around. Service was performed promptly and on schedule. Would recommend this dealer to anyo Ryan was very courteous and helpful. Great experience all around. Service was performed promptly and on schedule. Would recommend this dealer to anyone looking for a new or used car. More
Service Great service met right away was kept updated on what was happening. We felt like we were important & needed to be kept abreast with every step. Great service met right away was kept updated on what was happening. We felt like we were important & needed to be kept abreast with every step. More
Good job! Kia software update. Service dept very nice, I will most definitely return. Fast, and they even washed my car! Way to go guys! Visit Rusty Wallace. Kia software update. Service dept very nice, I will most definitely return. Fast, and they even washed my car! Way to go guys! Visit Rusty Wallace. More
Great experience. Honest, straight forward and easy to deal with. Worked with me to match a vehicle that fit my budget. Gave me a fair value for my trade. Honest, straight forward and easy to deal with. Worked with me to match a vehicle that fit my budget. Gave me a fair value for my trade. More
Awesome service Love visiting the service department. Always friendly and courteous. Takes time at pickup to explain what was done and any recommendations for futur Love visiting the service department. Always friendly and courteous. Takes time at pickup to explain what was done and any recommendations for future service. Service is always done in a prompt manner. Great staff ! More