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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

September 15, 2018

AMAZING The mechanics here are absolutely WONDERFUL! They took very good care of us. Although we were there for a routine oil change we also let them know tha More

by pastor gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris from the Service Department
September 15, 2018

Service All of the service guys are very helpful and go out of their way to make sure customer service is a priority as well as the customer! More

by Coffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fair, Brandon Chaffins, Kris Ammons
September 14, 2018

Quality service by Chris Nunley and your team. Chris and the other service rep quickly recognize this was a recurrence of a recent issue that I had been told might happen and if so how to handle it More

by MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nunley and another service rep.
September 14, 2018

They are always awesome. They did a great job, friendly and courteous. I would definitely recommend them to friends and family, and I will continue to use them in the future. More

by kleannemcgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
September 14, 2018

Oil change and tire rotation My car was serviced quickly and I was given an update on other items that might need to be addressed in the future. My service technician, Matt, was v More

by DAVEMASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
September 14, 2018

Service visit Ryan was very courteous and helpful. Great experience all around. Service was performed promptly and on schedule. Would recommend this dealer to anyo More

by DAVE.MCNEELY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan - Service Advisor
September 14, 2018

Service Great service met right away was kept updated on what was happening. We felt like we were important & needed to be kept abreast with every step. More

by JIM.SHAMPINE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2018

Good job! Kia software update. Service dept very nice, I will most definitely return. Fast, and they even washed my car! Way to go guys! Visit Rusty Wallace. More

by VICKIWLEWIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
September 14, 2018

Great experience. Honest, straight forward and easy to deal with. Worked with me to match a vehicle that fit my budget. Gave me a fair value for my trade. More

by PAULKOBEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2018

Awesome service Love visiting the service department. Always friendly and courteous. Takes time at pickup to explain what was done and any recommendations for futur More

by EMPIRERENTACARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewayne and Matt
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