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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
September 19, 2018
Excellent service! Adam was a great help in finding what we were looking for at a price that we could manage. He was very accommodating with our questions and with our Adam was a great help in finding what we were looking for at a price that we could manage. He was very accommodating with our questions and with our need for private discussion between my husband and myself. He was also generous with his time in spite the possibility of not making a sale with us that day. The manager was also very hospitable. Scott was helpful in explaining the warranty packages and importance of gap insurance. More
by SKITELYNN
Verified CustomerEmployees Worked With
Scott and the manager (I’m sorry, but can’t remember his name), Adam Fair
September 18, 2018
Professional people that do their work with a smile. I haven't needed the services except for minor things like oil changes until yesterday. They had a technician drive my car with me, he diagnosed the p I haven't needed the services except for minor things like oil changes until yesterday. They had a technician drive my car with me, he diagnosed the problem and in a couple of hours I was back on the road, all repaired. Excellent attitude and great work performance. My kind of business to do business with. More
by JACKIE_H_WARD
Employees Worked With
Other Employees :
Matt and Gary in the shop and service writers., Brandon Chaffins
September 18, 2018
Great dealership Bought five vehicles from them. Service department is great. I’ve had one problem. Dealt with Perry Graves all my concerns were addressed and repaired Bought five vehicles from them. Service department is great. I’ve had one problem. Dealt with Perry Graves all my concerns were addressed and repaired More
by mgrmpbeer
Employees Worked With
September 17, 2018
Great Service Bryan Johnson is very professional and knowledgeable. The work was done in a timely manner and even received a free car wash. I would highly recomme Bryan Johnson is very professional and knowledgeable. The work was done in a timely manner and even received a free car wash. I would highly recommend this service center! More
by BBLANKENSHIP
Employees Worked With
Bryan Johnson
September 16, 2018
My first KIA I was looking for a vehicle for a new outside salesman. I had read up on the KIA line and decided to go look for one. Due to my schedule that week, I was looking for a vehicle for a new outside salesman. I had read up on the KIA line and decided to go look for one. Due to my schedule that week, I was unable to go to the dealership. Greg Taylor, was right on top of my needs and brought the car over for me to look at. Greg knew about what I had budgeted and he brought over a Sorrento for me to look at. He made the buying experience so easy and straight forward as he explained the all of the attributes of the vehicle and the decision was very easy. Once at the dealership everything was quick and efficiently done. I would say in about 45 minutes I was on my way. Thanks again Greg Taylor as you did an excellent job and went out of your way to make sure the service and the car would meet my needs. More
by Toneman1
Employees Worked With
September 16, 2018
Good Service, Good Employees I always get good service here and am always advised of any potential problems. I will continue to have my car serviced at this dealership. I always get good service here and am always advised of any potential problems. I will continue to have my car serviced at this dealership. More
by JUDIAR4
Employees Worked With
Bryan Johnson
September 16, 2018
Great Service from Aubrey Aubrey was very professional and listened to my requests to help us make a quality choice. We also received a fair price on our trade with minimal bac Aubrey was very professional and listened to my requests to help us make a quality choice. We also received a fair price on our trade with minimal back and forth. Much appreciated. More
by LAWCN8
Employees Worked With
September 16, 2018
Awesome Great salesman super GM we were treated like family. And they got us all the incentives. Definitely trust these people. Saved a lot. Tater logs were g Great salesman super GM we were treated like family. And they got us all the incentives. Definitely trust these people. Saved a lot. Tater logs were good. More
by MISS1KITTY2001
September 15, 2018
30,000 Service I was kept well informed regarding my repairs and also updated on additional repairs and costs. Friendly and helpful staffing. The car running smoothl I was kept well informed regarding my repairs and also updated on additional repairs and costs. Friendly and helpful staffing. The car running smoothly and cleaned. More
by LINDARGN
Employees Worked With
Brian in service dept
September 15, 2018
Great experience The salesman and manager spent a lot of time with us. They never pressured us to buy. And they made a great deal. Very nice people. The salesman and manager spent a lot of time with us. They never pressured us to buy. And they made a great deal. Very nice people. More
by CHRISTINAEMS
