Rusty Wallace Kia Alcoa

Always a great experience The service department is always courteous and gets you in and out as fast as possible. I’m usually in and out within an hour including a courtesy car The service department is always courteous and gets you in and out as fast as possible. I’m usually in and out within an hour including a courtesy car wash. I always deal with Matt Fisher who always goes out of his way to make sure the visit is a pleasurable experience. More

Oil change and tire rotation Excellent and professional service. Chris was very helpful. My wait time was short. The only thing I would change is there isn't enough seating Excellent and professional service. Chris was very helpful. My wait time was short. The only thing I would change is there isn't enough seating More

Extremely pleased I came into Rusty Wallace Kia to just look at vehicles and had a salesman named Bill Rayborn that shared with me the information that I was looking f I came into Rusty Wallace Kia to just look at vehicles and had a salesman named Bill Rayborn that shared with me the information that I was looking for with no pressure and no “ sales tactics”. He honored my time limitations and gave me all of the information I needed so that I could leave and make an informed decision. Upon my return visit he satisfied all of my inquiries and got me the very best deal on my trade-in vehicle and the vehicle that I wanted. He was trustworthy kind and very attentive to my car shopping needs. Thank you Bill! More

Oil change service Kris did an Excellent job getting my Kia optima in and out of the service department promptly.for oil change and tire rotation and recall update. Kris did an Excellent job getting my Kia optima in and out of the service department promptly.for oil change and tire rotation and recall update. More

Great service! Matt really converted me from when I originally got there. I had called and scheduled an appt a week prior, but they couldn't find any appt. Matt fig Matt really converted me from when I originally got there. I had called and scheduled an appt a week prior, but they couldn't find any appt. Matt figured it out and is awesome! More

Sorento Putchase Everyone was nice and made it an easy buying experience. They were easy to work with and worked very hard to made sure the job got done. Thanks Everyone was nice and made it an easy buying experience. They were easy to work with and worked very hard to made sure the job got done. Thanks More

Super fast & always done right! I am never disappointed with KIA service here. They are always timely, keep me updated on the status of my car, and go over everything with me. I am never disappointed with KIA service here. They are always timely, keep me updated on the status of my car, and go over everything with me. More

2011 Sedona Friday headlight Bryan in service department was great in letting me know what was needed and explaining the bill. I rate him excellent. The 20 point check didn’t po Bryan in service department was great in letting me know what was needed and explaining the bill. I rate him excellent. The 20 point check didn’t point out my battery was bad. Service was done on Friday and van would not start on Monday. Battery was 5years old and gave no hint that it was about to die. More

Excellent service! Adam was a great help in finding what we were looking for at a price that we could manage. He was very accommodating with our questions and with our Adam was a great help in finding what we were looking for at a price that we could manage. He was very accommodating with our questions and with our need for private discussion between my husband and myself. He was also generous with his time in spite the possibility of not making a sale with us that day. The manager was also very hospitable. Scott was helpful in explaining the warranty packages and importance of gap insurance. More

Professional people that do their work with a smile. I haven't needed the services except for minor things like oil changes until yesterday. They had a technician drive my car with me, he diagnosed the p I haven't needed the services except for minor things like oil changes until yesterday. They had a technician drive my car with me, he diagnosed the problem and in a couple of hours I was back on the road, all repaired. Excellent attitude and great work performance. My kind of business to do business with. More