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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

September 26, 2018

Good job The team did a good job. They were friendly and they got the job done fast. The waiting area was clean and well stocked with refreshments Good job More

by AGNESCAMILLAHORNER1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons
September 26, 2018

Not as expected Don't think my car got it's multi inspection correctly, I told them about tire light on, got in car to leave after service, and tire light was stil More

by rubyleann2234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B. Johnson
Sep 28, 2018 -

Rusty Wallace Kia Alcoa responded

Hello Ms. Ruby. My name is Will Witucki from Rusty Wallace Kia Alcoa. I would like to start by saying that I am extremely sorry that you had a less than perfect experience with us recently. I would like it if you would give me a call personally to work this out and make it a much more pleasant experience. You can reach me at the store number which is 865-977-5422. I work tomorrow (Friday Sept 28th) 9:00 a.m. and will be here at least until 8p.m.. Thank you so much for choosing Rusty Wallace Kia Alcoa and I look forward to speaking with you soon. Will Witucki

September 26, 2018

Second time around We were so happy the first time we purchased a Soul from Rusty Wallace and continue to be happy drivers. When our daughter needed a new vehicle Rusty More

by bonnie.etchison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2018

Great service. They had great service and very have knowable on there cars,I bet it great place to work,I they aways moving keeping it real. More

by bturner6529
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins
September 24, 2018

Enjoyed trading up on our Soul. Had a very good experience dealing with company. Would recommend your company to anyone looking for a vehicle new or used you have a lot to chose fro More

by BGOFORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Gary King was very good to deal with love the suv GREAT place to buy a car etc i will tell friends about your dealership. And the professional attitude of the financial man with me and a no hassle pap More

by RONVANDERMEEDEN
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Great experience! The service was timely. affordable,and recommended to ensure a reliable KIA. I feel very satisfied ensuring my car with these professionals. I look f More

by patriciadean132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Highly recommended I was happy to just be greeted. I am thrilled with my new Soul! The detail team had left for the day. My salesman and a finance man detailed the car f More

by LISA.RAE1424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young man helping with meeting my financial needs, brown hair wearing glasses. Super nice man, Adam Fair
September 23, 2018

Very satisfied customer Took my car in for a oil change and tire rotation very good customer service and they even washed my car !! I was there longer than I thought I would More

by BLUEYEDGEMINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2018

Great experience Everytime I come to this place of business, I have a great experience. The wait time is a little lengthy but that's expected for quality service. Ever More

by sadehounihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
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