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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
October 17, 2018
Great service I return to Rusty Wallace Kia Alcoa highway for regular service and oil changes. I wouldn’t go anywhere else! I highly recommend Rusty Wallace I return to Rusty Wallace Kia Alcoa highway for regular service and oil changes. I wouldn’t go anywhere else! I highly recommend Rusty Wallace More
by rrt4kids
Verified CustomerEmployees Worked With
Adam Fair
October 17, 2018
Motor Replacement I had to have my car towed to the dealership. Matt Fisher was the service advisor that helped me. He was very professional and courteous and told me w I had to have my car towed to the dealership. Matt Fisher was the service advisor that helped me. He was very professional and courteous and told me what he thought was wrong with my car. Since my car was not drive able Matt provided me with a loaner. He kept me informed as to what was going on with repairs and explained in a way that I could understand what the issue was with the motor More
by VOLSKIDS
Employees Worked With
Matt Fisher
October 15, 2018
No Pressure, Easy Buy! This is my second car purchase from Rusty Wallace Kia Alcoa. Greg Taylor was an excellent salesman, whose main goal was to find a perfect fit for me. This is my second car purchase from Rusty Wallace Kia Alcoa. Greg Taylor was an excellent salesman, whose main goal was to find a perfect fit for me. He succeeded! I’m very satisfied with the service I received and I love my new to me Sorento! More
by STACEYWYRICK01
October 15, 2018
Not good 25 words wouldn't even start. Seal on spoiler an back window, was replaced, right fender dented, not fixed very good, wheel and tire replaced. Car po 25 words wouldn't even start. Seal on spoiler an back window, was replaced, right fender dented, not fixed very good, wheel and tire replaced. Car polished and the paint has a few scratches and bumps. More
by Willis
Employees Worked With
October 15, 2018
THANKS TO RUSTY WALLACE KIA ON ALCOA HWY KNOXVILLE TN! As always, the service is exceptional and the comfort while waiting is unbelievable!! I hardly even felt I waited before they returned w tell me my ca As always, the service is exceptional and the comfort while waiting is unbelievable!! I hardly even felt I waited before they returned w tell me my car service was complete! They always make the wait completely comfortable, by providing drinks and snacks. I feel this is a wonderful idea for wait customers and is greatly appreciated! Thanks Rusty Wallace Kia you are the BEST EVER!!! More
by Dbshorty
Employees Worked With
October 13, 2018
Oil change The girls were very nice and knowledgeable they didn't try to sell me anything else they didn't try to do anything else. Wonderful The girls were very nice and knowledgeable they didn't try to sell me anything else they didn't try to do anything else. Wonderful More
by Charlena
Employees Worked With
Other Employees :
Adam Fair, Brandon Chaffins
October 13, 2018
great Place to Buy a Car Went in to purchase a used vehicle for second car. Came out with used Soul and a brand new 2019 Soul as well the deal was too good to pass up. Great Went in to purchase a used vehicle for second car. Came out with used Soul and a brand new 2019 Soul as well the deal was too good to pass up. Great team More
by THEODORA.MSCULBCH
October 13, 2018
Great place great cars new and ised Even with not so good credit score we still got into a new car for a good price . We went there for a used car but found out that it's easy to buy a n Even with not so good credit score we still got into a new car for a good price . We went there for a used car but found out that it's easy to buy a new one instead . Our sales guy was not pushy and went over everything even tho it took a long time they made up for it and we are happy we stopped there More
by LISAEDSALES
Employees Worked With
October 13, 2018
always there for you!! I came in without an appointment and in a short time my issues were taken care of.. Matt is always gelpful and is now a familiar face. I like a compan I came in without an appointment and in a short time my issues were taken care of.. Matt is always gelpful and is now a familiar face. I like a company that keeps good people. More
by CTDYER1234
Employees Worked With
matt in aervice
October 12, 2018
Quick and Easy After shopping for our son's 1st car, we found the perfect fit at Rusty Wallace Kia. It was my 1st time using the internet as an option of communicati After shopping for our son's 1st car, we found the perfect fit at Rusty Wallace Kia. It was my 1st time using the internet as an option of communication. BJ who became our salesman called and gave me some information on the vehicle prior to test driving it. Once we test drove the vehicle, they were extremely pleasant to work with. They did not continue to wear us down as we were very firm with what we would and could not go over. We have bought many vehicles and this was one of the top most remarkable experiences we've had. I would highly recommend this location. More
by Johnson5507
Employees Worked With
