
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,408 reviews
Very good experience Everything that I ask to be done was completed Happy with the experance would and have recommended Rusty Wallace to others I even brought a friend Everything that I ask to be done was completed Happy with the experance would and have recommended Rusty Wallace to others I even brought a friend and she bought a KIA. More
KIA Sorento Wonderful experience from beginning to end. Great customer service, friendly and seemed to understand my needs. The entire process was smooth, quick a Wonderful experience from beginning to end. Great customer service, friendly and seemed to understand my needs. The entire process was smooth, quick and easy. Definitely will return. More
Good courtesy service. Oil change They let you know what's going on which it call her you can get in and get out you don't have to be there all day and great great service Thank you ,M They let you know what's going on which it call her you can get in and get out you don't have to be there all day and great great service Thank you ,Mr.Matt in service, and everybody is helpful. That is why I come back More
Great Service Pulled in the service area and was greeted immediately. He took down information told me what they would do and advised me if I needed a loaner car t Pulled in the service area and was greeted immediately. He took down information told me what they would do and advised me if I needed a loaner car they would provide one. Informed me where waiting room and coffee were. Approximately 1 hour later came in with report and advised me all service had been done and none that weren't covered by warranty. Signed paper, he showed me to my washed car and I was on my way. Very pleasant experience. Highly recommend. More
QUALITY service! Consistent service. Wonderful representatives. I always feel appreciated and truly called as a customer. It is wonderful to feel like you matter in Consistent service. Wonderful representatives. I always feel appreciated and truly called as a customer. It is wonderful to feel like you matter in a world where a lot of businesses don't seem to focus on as much. KIA has come leaps and bounds above years ago to one of the top competitors. More
Short and sweet I just had oil changed and tires rotated. I was kept posted. Nothing else needed. I appreciate the care I received and being able to get in and out. I just had oil changed and tires rotated. I was kept posted. Nothing else needed. I appreciate the care I received and being able to get in and out. More
Good , immediate service. The guy who mounted my spare tire went out of his way to get it just right for me....hand carried it a considerable distance to install it in my car. The guy who mounted my spare tire went out of his way to get it just right for me....hand carried it a considerable distance to install it in my car. I appreciate that. More
Great service I return to Rusty Wallace Kia Alcoa highway for regular service and oil changes. I wouldn’t go anywhere else! I highly recommend Rusty Wallace I return to Rusty Wallace Kia Alcoa highway for regular service and oil changes. I wouldn’t go anywhere else! I highly recommend Rusty Wallace More
Motor Replacement I had to have my car towed to the dealership. Matt Fisher was the service advisor that helped me. He was very professional and courteous and told me w I had to have my car towed to the dealership. Matt Fisher was the service advisor that helped me. He was very professional and courteous and told me what he thought was wrong with my car. Since my car was not drive able Matt provided me with a loaner. He kept me informed as to what was going on with repairs and explained in a way that I could understand what the issue was with the motor More
Not good 25 words wouldn't even start. Seal on spoiler an back window, was replaced, right fender dented, not fixed very good, wheel and tire replaced. Car po 25 words wouldn't even start. Seal on spoiler an back window, was replaced, right fender dented, not fixed very good, wheel and tire replaced. Car polished and the paint has a few scratches and bumps. More