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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

October 19, 2018

Very good experience Everything that I ask to be done was completed Happy with the experance would and have recommended Rusty Wallace to others I even brought a friend More

by DauriceSpencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons
October 19, 2018

KIA Sorento Wonderful experience from beginning to end. Great customer service, friendly and seemed to understand my needs. The entire process was smooth, quick a More

by MWEST97748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Good courtesy service. Oil change They let you know what's going on which it call her you can get in and get out you don't have to be there all day and great great service Thank you ,M More

by DEESILER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in service
October 18, 2018

Great Service Pulled in the service area and was greeted immediately. He took down information told me what they would do and advised me if I needed a loaner car t More

by travler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt --- Worked with BJ Mcneely on purchsase of this car in 2017. Great experience
October 17, 2018

QUALITY service! Consistent service. Wonderful representatives. I always feel appreciated and truly called as a customer. It is wonderful to feel like you matter in More

by TIAWELLSC21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2018

Short and sweet I just had oil changed and tires rotated. I was kept posted. Nothing else needed. I appreciate the care I received and being able to get in and out. More

by GAILSMOTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't see his name, but he was very helpful
October 17, 2018

Good , immediate service. The guy who mounted my spare tire went out of his way to get it just right for me....hand carried it a considerable distance to install it in my car. More

by KOEHLERJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know their names.
October 17, 2018

Great service I return to Rusty Wallace Kia Alcoa highway for regular service and oil changes. I wouldn’t go anywhere else! I highly recommend Rusty Wallace More

by rrt4kids
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Fair
October 17, 2018

Motor Replacement I had to have my car towed to the dealership. Matt Fisher was the service advisor that helped me. He was very professional and courteous and told me w More

by VOLSKIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
October 15, 2018

Not good 25 words wouldn't even start. Seal on spoiler an back window, was replaced, right fender dented, not fixed very good, wheel and tire replaced. Car po More

by Willis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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