
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service! Had a problem with my starter. Had to visit the service center on two separate occasions for it. The first occasion was a bit of a hiccup (things happ Had a problem with my starter. Had to visit the service center on two separate occasions for it. The first occasion was a bit of a hiccup (things happen), but the service team took the responsibility to make it right on my second visit. My starter was fixed, car was washed, and I had a smile on my face! They truly care about their customers and their customers' experiences. "It's not that you mess up, it's how you fix it that matters!" All my experiences at this location have been great. Rusty Wallace Kia is also not the closest location to me; obviously worth the distance, in my opinion. Keep it up! More
Very nice place, Great People, Easy To Deal With. BJ Neely, was very Helpful, He Went Into Detail, everything on the vehicles He Showed Me, without asking, He New Everything on the vehicles and how it BJ Neely, was very Helpful, He Went Into Detail, everything on the vehicles He Showed Me, without asking, He New Everything on the vehicles and how it works. That’s a Great Salesman, if you ask me. I Never meet the guy until I Was out the other day to look.. always keep people like him, you will grow so very much. Thank you Kia, Thank you BJ Neely. More
Great service! Fast even without being scheduled. I've been using this dealership for 2 years now. They're always so helpful and friendly. Definitely worth buying from and servicing with them. I've been using this dealership for 2 years now. They're always so helpful and friendly. Definitely worth buying from and servicing with them. More
Adam was great delivered everything I asked for thanks This is the 4th car our family has bought at this dealership always had a great job from this location .Thanks I have already recommended your locatio This is the 4th car our family has bought at this dealership always had a great job from this location .Thanks I have already recommended your location to a co worker thanks! More
Excellent Service I am so happy with the management and staff at Rusty Wallace Kia. They are so accommodating and are the most friendly dealership I’ve ever been to! I I am so happy with the management and staff at Rusty Wallace Kia. They are so accommodating and are the most friendly dealership I’ve ever been to! I appreciate their hard work on helping find a car that is affordable and dependable. I appreciate the effort on working with us on our automotive needs. More
A wonderful experience in carbuying! Everyone there was so thoughtful, kind, and did a great job working with me. If I ever get a new car I will come back to your dealership and I will ce Everyone there was so thoughtful, kind, and did a great job working with me. If I ever get a new car I will come back to your dealership and I will certainly recommend it to anybody car shopping. More
Done quickly Oil change and tire rotation done in a very timely manner, no mess no fuss. Car was also washed and clean when I left the dealership. Oil change and tire rotation done in a very timely manner, no mess no fuss. Car was also washed and clean when I left the dealership. More
Very good We went in think we wouldn’t be able to trade in my car. They worked with us and and gave us several different options. We ended up leaving very happy We went in think we wouldn’t be able to trade in my car. They worked with us and and gave us several different options. We ended up leaving very happy with a brand new car More
Awesome service! The service department goes above and beyond to help get your service done quickly and make sure you are comfortable while waiting. The have snacks, The service department goes above and beyond to help get your service done quickly and make sure you are comfortable while waiting. The have snacks, wifi, drinks, a cell phone charging station, and iPads to use while you're waiting. The staff are very nice. More
Professional Very helpful with financing and finding a good fit. I was sent multiple vehicles in different price ranges allowing me to make a decision, not feeling Very helpful with financing and finding a good fit. I was sent multiple vehicles in different price ranges allowing me to make a decision, not feeling forced. Management and Tyler Kitts were very helpful and friendly. So far completely satisfied with my purchase! More