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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
October 26, 2018
Hassel-free oil change Easy. Quick and convenient. I arrived about 25 minutes early. Got checked in, got my loaner and was on my way. Professional courteous service from sta Easy. Quick and convenient. I arrived about 25 minutes early. Got checked in, got my loaner and was on my way. Professional courteous service from start to finish. Than you RWKia! More
by TNLAUREL3
Verified CustomerEmployees Worked With
Chris
October 26, 2018
Very relaxed and there was no pressure The sales staff was very friendly and knowledgeable about the car I was interested in. There was no pressure to purchase a car and they were so helpfu The sales staff was very friendly and knowledgeable about the car I was interested in. There was no pressure to purchase a car and they were so helpful bringing different cars up to look at. More
by Driveinstyle
October 26, 2018
Wonderful , friendly staff provided an easy pleasant experience. I will definately recommend Rusty Wallace Kia for any car shopper. Thank you so much Mr. Greg T , friendly staff provided an easy pleasant experience. I will definately recommend Rusty Wallace Kia for any car shopper. Thank you so much Mr. Greg Taylor. 😊 More
by Cyndilou33
October 25, 2018
Very good Great experience. Greg Taylor & Brandon Chaffins we’re both great to work with. Very easy process purchasing my car here. I would definitely recommend Great experience. Greg Taylor & Brandon Chaffins we’re both great to work with. Very easy process purchasing my car here. I would definitely recommend them & purchase here in the future. More
by Lorrieg
October 25, 2018
Very Friendly I had been looking at vehicles for some time. Checked online at various places. Vehicle I bought was from the local area, one owner. Very nice vehicle I had been looking at vehicles for some time. Checked online at various places. Vehicle I bought was from the local area, one owner. Very nice vehicle. More
by WDAVIS3
Employees Worked With
October 25, 2018
Grateful I’m a little pushed for time always... I have extremely high expectations and realize my complaints are not those that others would have but so far I I’m a little pushed for time always... I have extremely high expectations and realize my complaints are not those that others would have but so far I feel Parkside & Morristown are superior. More
by lbfX11.NOW
Employees Worked With
Don’t see names not sure was rushed
October 24, 2018
Had problem got fixed very nice I had a problem with my car they knew what was wrong right away they fixed it pretty quickly even though they were very busy I had a problem with my car they knew what was wrong right away they fixed it pretty quickly even though they were very busy More
by Odoyalrules865
Employees Worked With
Kris Ammons
October 24, 2018
Always excellent service Great dealership and customer service. I will recommend this dealership to anyone. We have work with Bill for the past 8yrs. He’s a great guy to work Great dealership and customer service. I will recommend this dealership to anyone. We have work with Bill for the past 8yrs. He’s a great guy to work with More
by CLINT7607
Employees Worked With
October 23, 2018
Great!! Great People, Place and Service!!! Always easy to work with. Just give them a call and they will get you in to take care of you. Great People, Place and Service!!! Always easy to work with. Just give them a call and they will get you in to take care of you. More
by JDx2
Employees Worked With
Matt Fisher
October 23, 2018
Friendly, knowledgeable, and does what they say! This is not your typical car buying experience. This Dealership stands out from all the rest. There is no high pressure, no runaround, and not nearly This is not your typical car buying experience. This Dealership stands out from all the rest. There is no high pressure, no runaround, and not nearly the amount of random add-ons. There is a comfortable place to do business with friendly, knowledgeable people that make you feel at home. I absolutely would recommend them to another buyer! More
by Aimee
