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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

November 04, 2018

Trading a Kia for a Kia Salesman greeted us and was genuine, friendly, and very knowledgeable. Inventory was large; many models from which to choose. General manager also too More

by Keepinitnew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Steadman, Adam Fair
November 04, 2018

Oil change and inspection Always great service. Very timely. Never have I ever had to wait longer than quoted. Many dealerships leave u waiting forever with little to no update More

by ohsunshine4560
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Recommend Dealer
Yes
Employees Worked With
Kris Ammons
November 04, 2018

Great car buying experience The guys at Rusty Wallace Kia (rspecially Greg) went out of their way to make sure I understood the entire process and knew everything I might want to More

by CRAIGTHAMES
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2018

4 time buyer This is the fourth vehicle I've purchased from rusty Wallace kia. Everyone has been very nice and helpful and made me feel like my business meant a More

by BRIGGSSPAULDING
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Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2018

Awesome sales and service everytime! Matt Fisher is the best to deal with in service and Will Witucki is the best to deal with in sales! Thanks again for the service guys! More

by Kia fan 4 life!
Customer Service
Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher
November 02, 2018

Service on my Kia Had great service. There wasn't anything I was disappointed with. Never been there before and didn't no what to do but a service man come to my window More

by Vickey1
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Recommend Dealer
Yes
Employees Worked With
Christopher Palumb
November 02, 2018

EXCELLENT SERVICE I cam I to see about trading my car in for a newer and bigger vehicle. The guys were able to work their magic and I was able to trade my car in and bu More

by LYTIAHUNT
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Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Oil change /rear bushings Prompt, courteous, knowledgeable, friendly every time i visit the service center for anything needed or questions that i may have regarding the servic More

by johnandrobinp
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Recommend Dealer
Yes
Employees Worked With
Matt Fisher
November 01, 2018

Hatch button They fixed the hatch button quickly. Did not know names of people working on car. Instructions in manual are not clear on resetting rear hatch button More

by wjgroves
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Recommend Dealer
Yes
Employees Worked With
Didn't know name of employee
November 01, 2018

polite and accommadating Made an appointment by phone with Matt. Got the time and date I requested. Got there a little early and they started on it in a timely manor. Work was More

by CTDYER1234
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
service department
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