Rusty Wallace Kia Alcoa

The right dealer My salesman, Terry, was very helpful and friendly. He helped me to find the right vehicle for my price point. He listened to what I wanted and needed. My salesman, Terry, was very helpful and friendly. He helped me to find the right vehicle for my price point. He listened to what I wanted and needed. The finance department was able to get me the payment that worked with my budget. I am very happy with the dealership and my new (to me) car. More

Purchase my first brand new car Very friendly and helpful , salesman was not pushy. . He answered my questions with answer I could understand.. Good experience for my first time buyi Very friendly and helpful , salesman was not pushy. . He answered my questions with answer I could understand.. Good experience for my first time buying new auto. More

Good communication and great service I had an early-afternoon appointment on Saturday. Was trying to run some errands took the car in early. They were able to get on it and check the thin I had an early-afternoon appointment on Saturday. Was trying to run some errands took the car in early. They were able to get on it and check the things I have requested. In 30 minutes I got a call asking a couple questions and recommending that we hold off on one of the services I had requested. It made total sense. Thank you More

Great Everyone was very helpful and friendly in the purchase of our new suv. We would highly recommend them to anyone. This is our first Kia we are very hap Everyone was very helpful and friendly in the purchase of our new suv. We would highly recommend them to anyone. This is our first Kia we are very happy with it and the warranty. More

Just blown away I was blessed in more ways than ever. Rusty Wallace went above and beyard when it comes to customery service. I am very thankful and appreciate the lo I was blessed in more ways than ever. Rusty Wallace went above and beyard when it comes to customery service. I am very thankful and appreciate the love you guys showed. More

Great service, great quality. They jumped on my car immediately when I arrived. After Identifying problems and repairs needed, they completed repairs and even checked for recalls. They jumped on my car immediately when I arrived. After Identifying problems and repairs needed, they completed repairs and even checked for recalls. Very good service and followup. More

Great service team The best customer service I have experienced. I am also going to get my Ford serviced here I recommend Rusty Wallace Kia to everyone Great folks The best customer service I have experienced. I am also going to get my Ford serviced here I recommend Rusty Wallace Kia to everyone Great folks More

Friendly, professional service!!! Let me look at and drive as many vehicles as I chose! Very patient! I found the perfect one! Gary was very helpful and knowlegable! Let me look at and drive as many vehicles as I chose! Very patient! I found the perfect one! Gary was very helpful and knowlegable! More

Explained what was wrong and how to fix it. Friendly customer service. Easy to understand what was wrong with my van and what they were gong to do to fix it. Gave me the price it would cost be Friendly customer service. Easy to understand what was wrong with my van and what they were gong to do to fix it. Gave me the price it would cost before I agreed to have it fixed. More

9 1/2 hours to change a tire! I called to imform car was being towed in. Theynever called that it arrived like they said they would. I called 2 hours to check and they had no idea I called to imform car was being towed in. Theynever called that it arrived like they said they would. I called 2 hours to check and they had no idea my car was there. They had to find the car then find the key...couldn’t find the key. I called tow service and the key was where they said it wasnt. The part was warrantied and they argued it was not. Finally they tell me it will be done at 2:00. I called at 2:30 and they just resolved the warranty, said it would be done at 3:45, 4:30 they tell me it is done. Feel like I am not important and upset they treated me like this. They argued about a warranty that they know ai have because I used it two days before. More