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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus ...
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

November 16, 2018

Awesome : Christopher PalumBwas veryhelpful They adressed my problem right away,keep me informed,they escorted me to my vehicle,fixed everything right,& offered Amenitiesthey were very kind & th More

by GRANPOR71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher PalumB, Matt Fisher
November 16, 2018

I love my new car! The whole experience from beginning to end was superb. Greg Taylor was very accommodating! He was easy to contact and was quick in all responses. He w More

by DermJamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2018

I wouldn't buy a car anywhere else! Customized service with a smile! Adam knew what I was looking for and made sure that I found the vehicle that best accomodated my needs! More

by cuskellyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fair
November 15, 2018

Great Indid not have an appt..the service guy you could tell wants business as he said we will work you in. I was out in less than 2 which i thought was goo More

by CKROGERGUY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher p
November 15, 2018

Always an excellent visit Perry Graves is the best service manager I have ever come across . It is like having someone with whom you realky trust . Dont ever let this guy get a More

by RLGOUGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Graves
November 14, 2018

Fast,efficient and made to feel very welcome. Would highly r Greated with a handshake from PERRY, the service manager. First visit to Rusty Wallace Kia made to feel as though I had been a long time customer. All More

by milkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 13, 2018

Great place to do business with!!! Great customer service and great people to do business with!!!! They was nothing but professional and friendly. Never was pushy to make a sale ...d More

by ROPING42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Oil change Would highly recommend anybody to buy a car from this dealership....they go above and beyond for their customers....the service department is fantasti More

by Charadevine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Fair, Brandon Chaffins, Kris Ammons, Matt Fisher
November 12, 2018

Great buying experience! Greg Taylor was extremely courteous and very helpful, possessed excellent knowledge of each Kia model. Greg treated us with the upmost respect and su More

by Jerry Lee VanHoose 😀👍
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Steadman, Kris Ammons
November 12, 2018

*POSITIVE UPDATE* Fast service but disappointing results *UPDATE* I received a follow up phone call from Will, and after discussing what happened we were able to reach a positive resolution. The folks at Ru More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris?
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