
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome : Christopher PalumBwas veryhelpful They adressed my problem right away,keep me informed,they escorted me to my vehicle,fixed everything right,& offered Amenitiesthey were very kind & th They adressed my problem right away,keep me informed,they escorted me to my vehicle,fixed everything right,& offered Amenitiesthey were very kind & they waited on me even I didn't have a appointment.that didn't matter they took me anyway.there a great bunch of Service Guys. More
I love my new car! The whole experience from beginning to end was superb. Greg Taylor was very accommodating! He was easy to contact and was quick in all responses. He w The whole experience from beginning to end was superb. Greg Taylor was very accommodating! He was easy to contact and was quick in all responses. He was understanding of my situation and helpful every step of the way. The whole crew from sales to financing was knowledgeable and efficient. They made my purchase simple and comfortable. I couldn’t ask for a better experience! I would recommend this dealership to any and all people looking for a great car at the best price! More
I wouldn't buy a car anywhere else! Customized service with a smile! Adam knew what I was looking for and made sure that I found the vehicle that best accomodated my needs! Customized service with a smile! Adam knew what I was looking for and made sure that I found the vehicle that best accomodated my needs! More
Great Indid not have an appt..the service guy you could tell wants business as he said we will work you in. I was out in less than 2 which i thought was goo Indid not have an appt..the service guy you could tell wants business as he said we will work you in. I was out in less than 2 which i thought was good with no appt. Very nice staff More
Always an excellent visit Perry Graves is the best service manager I have ever come across . It is like having someone with whom you realky trust . Dont ever let this guy get a Perry Graves is the best service manager I have ever come across . It is like having someone with whom you realky trust . Dont ever let this guy get away i notice the difference when he is there . More
Fast,efficient and made to feel very welcome. Would highly r Greated with a handshake from PERRY, the service manager. First visit to Rusty Wallace Kia made to feel as though I had been a long time customer. All Greated with a handshake from PERRY, the service manager. First visit to Rusty Wallace Kia made to feel as though I had been a long time customer. All work was performed in a timely manner. Customer waiting area very clean and comfortable. Well stocked with complimentary snacks and drinks. Would highly recommend this service center to my friends More
Great place to do business with!!! Great customer service and great people to do business with!!!! They was nothing but professional and friendly. Never was pushy to make a sale ...d Great customer service and great people to do business with!!!! They was nothing but professional and friendly. Never was pushy to make a sale ...definitely recommended them to anyone. More
Oil change Would highly recommend anybody to buy a car from this dealership....they go above and beyond for their customers....the service department is fantasti Would highly recommend anybody to buy a car from this dealership....they go above and beyond for their customers....the service department is fantastic as well. More
Great buying experience! Greg Taylor was extremely courteous and very helpful, possessed excellent knowledge of each Kia model. Greg treated us with the upmost respect and su Greg Taylor was extremely courteous and very helpful, possessed excellent knowledge of each Kia model. Greg treated us with the upmost respect and suggested the exact model Kia that fit our needs. After purchase, Greg completely explained and demonstrated each function of the car prior to us driving off the lot. Also, we would especially like to thank Scott Steadman as well as Kris Ammons for the speciial assistance afforded to us during the financing process. We would highly recommend Greg Taylor as a sales associate, Scott Steadman, Kris Ammons and Rusty Wallace Kia to anyone looking for the purchase of a new or used vehicle. More
*POSITIVE UPDATE* Fast service but disappointing results *UPDATE* I received a follow up phone call from Will, and after discussing what happened we were able to reach a positive resolution. The folks at Ru *UPDATE* I received a follow up phone call from Will, and after discussing what happened we were able to reach a positive resolution. The folks at Rusty Wallace have a genuine concern to treat their customers right, and I will continue to take our Kia to them for our servicing needs. Took son's Optima in for oil change and tire rotation while he was home for the weekend from college. Service manager was friendly and professional, and work was completed with minimal wait. However, the next morning before heading back to college, the low tire pressure light came on. All four tires measured well below the recommended 33 PSI. I decided to also check the engine oil, and the dipstick was at the minimum level. So we had to add more oil plus more air to each tire. More