
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Bad service Took my car in was making a noise . I told the service guy I had new brakes already. I had took my car to another brake shop and said they were ok. KI Took my car in was making a noise . I told the service guy I had new brakes already. I had took my car to another brake shop and said they were ok. KIA said needed front brakes paid over 300.00 on they did not stop noise took car back 3 more times . Then they put hub on that worked but I paid for nothing hub was still under warranty More
Great service I would highly recommend this service department. Chris Palumbo is very knowledgeable and helpful. We stopped in to ask service department a question I would highly recommend this service department. Chris Palumbo is very knowledgeable and helpful. We stopped in to ask service department a question about our car Chris came out and immediately knew what the issue was. Chris set an appointment up and was waiting when we came back to assist us. Great job Chris. More
Great Terry Cook made our purchase very easy,very pleasant, very upfront .it was one of the easiest purchases I have made in a long time . I would recomme Terry Cook made our purchase very easy,very pleasant, very upfront .it was one of the easiest purchases I have made in a long time . I would recommend rusty Wallace Kia to anyone very satisfied with my purchase More
Best customer service experience This dealership has some of the hardest working employees. There straight up with you from the get go. They try to help you find a vehicle in your pri This dealership has some of the hardest working employees. There straight up with you from the get go. They try to help you find a vehicle in your price range but they dont push anything on you.They try to help you get the payment you want but if they cant they let you know right off the bat what they can do and cant. By far one of the best experiences with a car dealership I have experienced. More
It’s was awesome and everyone are so nice The service was wonderful.fast response to all my Kia’s needs.The staff are se nice and explained all the service and cost. Thank you The service was wonderful.fast response to all my Kia’s needs.The staff are se nice and explained all the service and cost. Thank you More
Simple quick and fair BJ. BRIAN AND WILL ARE ALWAYS EXCEPTIONAL TO WORK WITH. I HAVE BOUGHT Several kias from these guys. Exceptional dealership and very fair pricing thru BJ. BRIAN AND WILL ARE ALWAYS EXCEPTIONAL TO WORK WITH. I HAVE BOUGHT Several kias from these guys. Exceptional dealership and very fair pricing thru the internet More
Service Chris was extremely helpful and responsive to my phone calls and needs. I left my garage door opener in the car. He held onto it and returned to me. I Chris was extremely helpful and responsive to my phone calls and needs. I left my garage door opener in the car. He held onto it and returned to me. I went in for a light bulb change and they found a radiator hose leak that was covered under our warranty!! They provided me a loaner car promptly!! Great team!! More
Excellent customer service! These folks did a great job keeping me updated on the status of my vehicle. Having a loaner vehicle helps a great deal with my work schedule and time These folks did a great job keeping me updated on the status of my vehicle. Having a loaner vehicle helps a great deal with my work schedule and time crunch. More
60k service I was able to request specific services and leave the car for a day. Work was performed as requested and picked up car next day. I was able to request specific services and leave the car for a day. Work was performed as requested and picked up car next day. More
Buying a Used Car Experience They worked hard to get me an interst rate that worked with my budget that allowed me to also keep my warranty. ( Which was one of the reasons that I They worked hard to get me an interst rate that worked with my budget that allowed me to also keep my warranty. ( Which was one of the reasons that I chose Kia was because of the warranty ). More