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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

November 19, 2018

Bad service Took my car in was making a noise . I told the service guy I had new brakes already. I had took my car to another brake shop and said they were ok. KI More

by reuben104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Fisher
November 19, 2018

Great service I would highly recommend this service department. Chris Palumbo is very knowledgeable and helpful. We stopped in to ask service department a question More

by Missy 0813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
November 18, 2018

Great Terry Cook made our purchase very easy,very pleasant, very upfront .it was one of the easiest purchases I have made in a long time . I would recomme More

by LANEJ001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Best customer service experience This dealership has some of the hardest working employees. There straight up with you from the get go. They try to help you find a vehicle in your pri More

by Cobbyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott steadman
November 18, 2018

It’s was awesome and everyone are so nice The service was wonderful.fast response to all my Kia’s needs.The staff are se nice and explained all the service and cost. Thank you More

by P.chaco65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Ammons, Matt Fisher
November 17, 2018

Simple quick and fair BJ. BRIAN AND WILL ARE ALWAYS EXCEPTIONAL TO WORK WITH. I HAVE BOUGHT Several kias from these guys. Exceptional dealership and very fair pricing thru More

by bilokidd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2018

Service Chris was extremely helpful and responsive to my phone calls and needs. I left my garage door opener in the car. He held onto it and returned to me. I More

by lisafredrick1708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and whoever the mechanic was. I applaud him.
November 17, 2018

Excellent customer service! These folks did a great job keeping me updated on the status of my vehicle. Having a loaner vehicle helps a great deal with my work schedule and time More

by AMYEFNP23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am awful but I can’t remem their names. They were all wonderful and very professional.
November 17, 2018

60k service I was able to request specific services and leave the car for a day. Work was performed as requested and picked up car next day. More

by MLBORN2608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
November 16, 2018

Buying a Used Car Experience They worked hard to get me an interst rate that worked with my budget that allowed me to also keep my warranty. ( Which was one of the reasons that I More

by messer2517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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