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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
November 24, 2018
Excellent service The service department is always great. I get routine maintenance thru the service department. The work is always up to par and they are very friendly The service department is always great. I get routine maintenance thru the service department. The work is always up to par and they are very friendly. More
by JMAYES783
Verified CustomerEmployees Worked With
Matt Fisher
November 24, 2018
Friendly service! Matt has always been great to work with especially since I work night shift. He makes sure I have a loaner car so I can go home to sleep. Matt has always been great to work with especially since I work night shift. He makes sure I have a loaner car so I can go home to sleep. More
by neibargerd
Employees Worked With
Matt Fisher
November 24, 2018
Very pleased with the service! Pleasant waiting room. Snacks are appreciated Would prefer FOX channel on tv though. They are fair & balanced. Very little fake news & they respect ou Pleasant waiting room. Snacks are appreciated Would prefer FOX channel on tv though. They are fair & balanced. Very little fake news & they respect our POTUS! More
by KatSeymour
Employees Worked With
Matt Fisher
November 24, 2018
Reviews The oil change was quick and easy. They were very busy but they changed my oil and brake light very quickly. I will be back. The oil change was quick and easy. They were very busy but they changed my oil and brake light very quickly. I will be back. More
by cwbraun1
November 24, 2018
Ez.friendly salesman I was treated with respect.Mr.Garry King made me feel like I I mattered.Ty. I would tell family and friends all about my experience with Kia I was treated with respect.Mr.Garry King made me feel like I I mattered.Ty. I would tell family and friends all about my experience with Kia More
by sherryp344
November 22, 2018
Factory update. Maintenance dept was busy. I got in and out to a doctors appointment on time. I had a nice conversation with a nice woman from Seymour Maintenance dept was busy. I got in and out to a doctors appointment on time. I had a nice conversation with a nice woman from Seymour More
by TARWATERSH
Employees Worked With
Kris Ammons
November 21, 2018
Precise and timely serice Went for oil change and tire rotation plus received a free car wash! Took less than an hour free drinks and snacks in a comfortable waiting area hig Went for oil change and tire rotation plus received a free car wash! Took less than an hour free drinks and snacks in a comfortable waiting area highly recommend love my KIA OPTIMA More
by KENNYTHEARP
Employees Worked With
Matt Fisher
November 21, 2018
Check Engine Light Light came on my Kia Soul with under 1000 miles - took it to service - sat in waitning room for about 10 minutes. Told it was a cold weather sensor a Light came on my Kia Soul with under 1000 miles - took it to service - sat in waitning room for about 10 minutes. Told it was a cold weather sensor and they would have me on my way in about 20 minutes. 10 minutes later,k I was handed my key. Great job. More
by hhinaz1
Employees Worked With
Service writer (not Matt))
November 20, 2018
Service Always been treated the best everytime i have been there. Best servive department i have ever dealt with. Thanks Rusty Wallace Kia of Alcoa Tn Always been treated the best everytime i have been there. Best servive department i have ever dealt with. Thanks Rusty Wallace Kia of Alcoa Tn More
by Kia owner 567
Employees Worked With
Perry
November 20, 2018
Trade for new vehicle Very happy with salesperson, David Autry, and with the whole process. Never felt pressured and they helped me get into a new Kia Sportage, when I didn Very happy with salesperson, David Autry, and with the whole process. Never felt pressured and they helped me get into a new Kia Sportage, when I didnt think it would be possible. Would highly recommend vehicle and business. More
by mpkingston
Employees Worked With
