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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
November 27, 2018
Good service I give them a good rating because as many times as I had to go so far they have always been nice to me and treated me fairly. I give them a good rating because as many times as I had to go so far they have always been nice to me and treated me fairly. More
by FARRISS65
Verified CustomerEmployees Worked With
Matt Fisher
November 27, 2018
Love Rusty Wallace! Thank you for awesome service and for washing our car, it needed it desperately! The coffee was good too! Our wait wasn’t long either! Thank you for awesome service and for washing our car, it needed it desperately! The coffee was good too! Our wait wasn’t long either! More
by pgsmith101
November 27, 2018
Staff is always very kind and knowledgeable Staff is always kind and knowledgeable and doesn’t hesitate to go above and beyond to answer any questions or meet any needs that you have expressed. Staff is always kind and knowledgeable and doesn’t hesitate to go above and beyond to answer any questions or meet any needs that you have expressed. More
by abwardas
November 27, 2018
Great service Matt Fisher is always a pleasant and helpful Everytime I go I like to only like to deal with Matt Fisher and he goes out of his way to make me happy and he is very friendly and helpful. Everytime I go I like to only like to deal with Matt Fisher and he goes out of his way to make me happy and he is very friendly and helpful. More
by sherrie.lewellen
Employees Worked With
Matt Fisher
November 27, 2018
Service Review Service was completed timely and efficiently. I was able to get in and out. The service sales was nice and helped with all questions that I had. Service was completed timely and efficiently. I was able to get in and out. The service sales was nice and helped with all questions that I had. More
by THUNDERBOY0201
Employees Worked With
Matt Fisher
November 27, 2018
Awesome Greg was super friendly and did everything I asked. I drove a lot of cars because I couldn’t make up my mind.. Greg listened to what I wanted and he Greg was super friendly and did everything I asked. I drove a lot of cars because I couldn’t make up my mind.. Greg listened to what I wanted and helped me find the perfect car. Kris was super friendly as well and easy to work with. Everyone was just friendly. More
by LUV2BCAMPIN
November 26, 2018
The experience was great. This is fourth Kia we have bought and each experience was great. The salesman was great along with Clay and Will. We will continue to buy a Kia. This is fourth Kia we have bought and each experience was great. The salesman was great along with Clay and Will. We will continue to buy a Kia. More
by KINGFISH2037
Employees Worked With
November 25, 2018
Excellent service Personnel very friendly. Attendant took time to explain what was done. Replaced a bulb I bought no charge. Always willing to go the second mile. Personnel very friendly. Attendant took time to explain what was done. Replaced a bulb I bought no charge. Always willing to go the second mile. More
by FELTY4835
Employees Worked With
Can’t remember name
November 25, 2018
Amazing service Great overall experience! Very friendly and professional. Went the extra mile to get us the montly payment and interest rate that we needed!! Highly r Great overall experience! Very friendly and professional. Went the extra mile to get us the montly payment and interest rate that we needed!! Highly recommend! More
by PAUL.LAZENBY1
Employees Worked With
November 25, 2018
Bought new Sportage The dealership is very good at working with you. They make it so easy to purchase a new vehicle. I got just what I was looking for The dealership is very good at working with you. They make it so easy to purchase a new vehicle. I got just what I was looking for More
by WAYDE7303
