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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
December 06, 2018
Routine service Customer service is top rate. The work was done in a reasonable time. Price was good. Found a problem which will be fixed as soon as part comes in. Th Customer service is top rate. The work was done in a reasonable time. Price was good. Found a problem which will be fixed as soon as part comes in. The car is still under warranty. Very good experience. More
by KIDSTEACHER
Verified Customer
December 05, 2018
Great experience! As always had another great experience with my service with Kia. Fast. Friendly, courteous, and would not take my car any place else for service. As always had another great experience with my service with Kia. Fast. Friendly, courteous, and would not take my car any place else for service. More
by PORJUNKBOY1
Employees Worked With
Other Employees :
Adam Fair, Brandon Chaffins, Kris Ammons, Matt Fisher
December 02, 2018
it was ok.not sure if my car is fixed fully Friendly service but kia wasted days not getting back to them not sure if my problem is truly fixed my receipt does not say all they said they did and Friendly service but kia wasted days not getting back to them not sure if my problem is truly fixed my receipt does not say all they said they did and tail lights are still wet inside More
by candycane4157
Employees Worked With
unsure, Matt Fisher
December 02, 2018
Recall and oil change Had to have software update for the engine knock. Had them do oil change/tire rotation at the same time. Took about hour 45 minutes to complete it all Had to have software update for the engine knock. Had them do oil change/tire rotation at the same time. Took about hour 45 minutes to complete it all. Must make an appointment for Saturday’s. More
by travelingwolf2
Employees Worked With
Unknown
December 01, 2018
Very satisfied Ask them to meat or beat a offer from a another dealer, that’s exactly what they did, very trustworthy dealership, did everything they said they would Ask them to meat or beat a offer from a another dealer, that’s exactly what they did, very trustworthy dealership, did everything they said they would do, would recommend them to all,will go back again. More
by BLUEJENE
Employees Worked With
December 01, 2018
Always great service. Always very friendly. Great place to buy a car. We have purchased 2 from then. We always get great service. We love Rusty Wallace Kia and hope to purchase another car soon. Great place to buy a car. We have purchased 2 from then. We always get great service. We love Rusty Wallace Kia and hope to purchase another car soon. More
by SMOKETS14
Employees Worked With
Matt Fisher
December 01, 2018
Fantastic service The staff here go above and beyond to make their customers happy. I appreciate the little things they offer. I especially like picking up my car cl The staff here go above and beyond to make their customers happy. I appreciate the little things they offer. I especially like picking up my car clean every service. More
by Ayden09
Employees Worked With
Brandon Chaffins
December 01, 2018
Awesone This is the second Kia I have bought in the past month using a salesman by th name of BJ Mcnealy and Brian Kitts. I love this dealer because I do a no This is the second Kia I have bought in the past month using a salesman by th name of BJ Mcnealy and Brian Kitts. I love this dealer because I do a no hassle price and they get me out of the dealer quick. More
by bilokidd
December 01, 2018
Kia for life! This is by far the best dealership I have ever worked with. They are always very courteous and I love talking with the people that work there. This is by far the best dealership I have ever worked with. They are always very courteous and I love talking with the people that work there. More
by Kia fan 4 life!
December 01, 2018
Service Rusty Wallace Kia on Alcoa Hwy has one of the best service centers that i have ever dealt. They go above and beyond for keeping your vehicle in workin Rusty Wallace Kia on Alcoa Hwy has one of the best service centers that i have ever dealt. They go above and beyond for keeping your vehicle in working condition More
by Kia owner 567
Employees Worked With
Matt Fisher
