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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

December 15, 2018

Always thorough and polite I have purchased 3 cars from here and a great sales point is the service department. My wife isn't afraid to go alone and that means alot More

by Ottermill78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
December 15, 2018

It was great! The process was professional and convenient. The staff were helpful and the prices were reasonable. The waiting area is clean and stocked with snacks, More

by John Tallent
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris (I can’t read the last name. )
December 13, 2018

Good quick service I was greeted with a smile immediately , given a loaner so I could go to work and my car was ready quickly. They were very professional and did exactl More

by jhilton0002
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Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ammons
December 12, 2018

Fast, efficient, accurate Appointment was made for my convenience. Work was started as soon as I got there. Repair was done accurately and in a in a timely manner. More

by Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
December 12, 2018

Quick and easy We mainly worked with Internet Manager Greg Taylor. Greg was easy to communicate with, he was responsive and catered to any question or concern we had More

by Kayd321
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2018

This is the way car buying should be I am 60 years,old and have bought several cars in my life but have never had a car buying experience that was even close to Rusty Wallace KIA. It was More

by Happy car deal 1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher
December 11, 2018

Great I've owned just about every vehicle made had dealings with many service people never have I been as pleased as I am with the folks at Rusty's Alcoa . More

by J.P
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Price
Recommend Dealer
Yes
Employees Worked With
cant Remember names all are great
December 11, 2018

Problem resolved The service department is friendly and is quick to resolve the problem. I am given my options and told at the beginning if there will be a charge and More

by cynthiahulse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
December 11, 2018

Great service The manager was amazing, took great care of us to make sure we got what we needed for the price we needed. Above and beyond what we expected! More

by GYWF4728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
December 11, 2018

Great service from everyone in sales Kia of Alcoca made shopping for a new car so easy. They ask questions on how they can best serve your needs,what vehicle would suit your need . then w More

by pricemargaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fair, Kris Ammons
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