
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Always thorough and polite I have purchased 3 cars from here and a great sales point is the service department. My wife isn't afraid to go alone and that means alot I have purchased 3 cars from here and a great sales point is the service department. My wife isn't afraid to go alone and that means alot More
It was great! The process was professional and convenient. The staff were helpful and the prices were reasonable. The waiting area is clean and stocked with snacks, The process was professional and convenient. The staff were helpful and the prices were reasonable. The waiting area is clean and stocked with snacks, which is very nice if you have been running errands and pressed for time. I will be back. More
Good quick service I was greeted with a smile immediately , given a loaner so I could go to work and my car was ready quickly. They were very professional and did exactl I was greeted with a smile immediately , given a loaner so I could go to work and my car was ready quickly. They were very professional and did exactly what was asked. More
Fast, efficient, accurate Appointment was made for my convenience. Work was started as soon as I got there. Repair was done accurately and in a in a timely manner. Appointment was made for my convenience. Work was started as soon as I got there. Repair was done accurately and in a in a timely manner. More
Quick and easy We mainly worked with Internet Manager Greg Taylor. Greg was easy to communicate with, he was responsive and catered to any question or concern we had We mainly worked with Internet Manager Greg Taylor. Greg was easy to communicate with, he was responsive and catered to any question or concern we had. We spent around a total of 45 minutes during the whole process. The only negative expert from this visit was 7hrs after we bought the car service lights alerted us to a problem and we had to bring the car in and a part was malfunctioning in which needed repair. Other than that a great experience. We have bought 4 vehicles from Rusty Wallace and will continue to do so. More
This is the way car buying should be I am 60 years,old and have bought several cars in my life but have never had a car buying experience that was even close to Rusty Wallace KIA. It was I am 60 years,old and have bought several cars in my life but have never had a car buying experience that was even close to Rusty Wallace KIA. It was,a great experience More
Great I've owned just about every vehicle made had dealings with many service people never have I been as pleased as I am with the folks at Rusty's Alcoa . I've owned just about every vehicle made had dealings with many service people never have I been as pleased as I am with the folks at Rusty's Alcoa . They are fast and never try to sell you anything until your vehicle needs it .Very pleased. J.P. Seymour TN. More
Problem resolved The service department is friendly and is quick to resolve the problem. I am given my options and told at the beginning if there will be a charge and The service department is friendly and is quick to resolve the problem. I am given my options and told at the beginning if there will be a charge and how much it will be. No surprises. More
Great service The manager was amazing, took great care of us to make sure we got what we needed for the price we needed. Above and beyond what we expected! The manager was amazing, took great care of us to make sure we got what we needed for the price we needed. Above and beyond what we expected! More
Great service from everyone in sales Kia of Alcoca made shopping for a new car so easy. They ask questions on how they can best serve your needs,what vehicle would suit your need . then w Kia of Alcoca made shopping for a new car so easy. They ask questions on how they can best serve your needs,what vehicle would suit your need . then when you decide on your car , they go over everything about every button or nob.you feel familar with your purchase. More