Rusty Wallace Kia Alcoa

Buys new car great experience. Went to look at anew Kia. Greg our sale person. was great Ask us questions about our needs and helped us pick out the right vehicle for us. Left wit Went to look at anew Kia. Greg our sale person. was great Ask us questions about our needs and helped us pick out the right vehicle for us. Left with a great SUV. More

Excellent service The service center always gets me in and out in a timely manner. Fluids are checked, oil is changed, tires are rotated, brakes are checked. The service center always gets me in and out in a timely manner. Fluids are checked, oil is changed, tires are rotated, brakes are checked. More

Overall experience was great Andy Woodward was our salesman. He was very polite,a d very informative. He worked with us to get a great car with a payment we could handle. I would Andy Woodward was our salesman. He was very polite,a d very informative. He worked with us to get a great car with a payment we could handle. I would definitely reccomend this dealership to my friends. More

Helpful and Friendly Greg Taylor and the rest of the Rusty Wallace members I dealt with were very friendly and helpful. Greg made sure I got exactly what I was looking for Greg Taylor and the rest of the Rusty Wallace members I dealt with were very friendly and helpful. Greg made sure I got exactly what I was looking for, nothing less. I rolled up with a trade in that popped a coolant hose in their parking lot. Multiple people chipped in to hunt the part down and actually do the repair to get my vehicle trade in ready. They didn't try to up sell services that didn't make sense for me to get and recommended ones that were. They had a great selection of vehicles as well. More

Good dealership I ended up trading when I didn't anticipate. I liked the car I purchased and the staff was knowledge and patient. There were a couple of details that I ended up trading when I didn't anticipate. I liked the car I purchased and the staff was knowledge and patient. There were a couple of details that I didn't like but we ultimately came to an agreement. More

Auto purchases Tyler kitts and clay magee are good at their job, they make every person feel welcome this is the third auto I have purchased there. I tell everyone t Tyler kitts and clay magee are good at their job, they make every person feel welcome this is the third auto I have purchased there. I tell everyone to deal with you guys. Thank you. More

Our car broke down but it was due to a recall. When our car broke down we were amazed because it's a Kia and we have faith in the brand. The service dept. arranged a tow, got us a rental car, and When our car broke down we were amazed because it's a Kia and we have faith in the brand. The service dept. arranged a tow, got us a rental car, and our car was back in a week. And with an unexpected surprise. Due to a recall the engine was under warranty. We got a new motor! Thank you Kia! More

Fairly easy experience. I came in looking for a new vehicle as I was upside down in my trade. Garry and Cort made it work so I could get into a better position. I came in looking for a new vehicle as I was upside down in my trade. Garry and Cort made it work so I could get into a better position. More

Major safety issues and customer comfort The one positive was Matt Fisher. Great people skills. However, dealing with major traffic congestion when I finally did find the service departmen The one positive was Matt Fisher. Great people skills. However, dealing with major traffic congestion when I finally did find the service department was not expected. When you enter the waiting room NO directions/person was available. Had to ask people in waiting room where an actual person was. I was totally dismayed by the fact you had to exit building and walk between cars that were moving forward.into the shop area. I stood their 15 mins before someone was free to assist me. It was cold and the garage door left up the entire time. I’m totally amazed if the disregard of safety and the customer experience. More

Great Experience The salesman Tyler was not pushy and tried to get me what I wanted in a vehicle....he was able to find me the right vehicle with the color I wanted bo The salesman Tyler was not pushy and tried to get me what I wanted in a vehicle....he was able to find me the right vehicle with the color I wanted both inside and out. Everything went smoothly. If you're looking for a great place to purchase a vehicle I would recommend this place.... ask for Tyler. More