Rusty Wallace Kia Alcoa

Great experience. Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! More

Great service and great people from the sales staff to. the financing staff to the service staff the financing staff to the service staff More

I’m very pleased with Rusty Wallace Kia off Alcoa Hwy. I would recommend this dealership to all my friends. I would recommend this dealership to all my friends. More

Would like my name spelled correctly it is Michael not Micheal. Also when I left didn’t like the fact a sales person called me and was begging me to come back in to take a look at new cars when I’m not lo Micheal. Also when I left didn’t like the fact a sales person called me and was begging me to come back in to take a look at new cars when I’m not looking for one. More

Very transparent pricing and was pleasurable deal with the clerk. He gave me out the door pricing so I would know how much it costed. the clerk. He gave me out the door pricing so I would know how much it costed. More

They are always so very courteous and professional. Their efficiency is top notch. I don’t go anywhere else. Their efficiency is top notch. I don’t go anywhere else. More

Not a high pressure dealer. Very comfortable environment. Knowledgeable sales staff that are willing to help. Very comfortable environment. Knowledgeable sales staff that are willing to help. More

We have purchased 4 vehicles from here, they have great customer service. I’m sure we will purchase from here in the future. customer service. I’m sure we will purchase from here in the future. More

Found what we wanted quickly and very friendly to deal with throughout the whole process. with throughout the whole process. More

I did a lot of research before the purchase of my Kia. I was looking at the Sorento. I had an idea of pricing. I knew inventory available within 100 miles. Greg Taylor was the first to reach out to me whi I was looking at the Sorento. I had an idea of pricing. I knew inventory available within 100 miles. Greg Taylor was the first to reach out to me while I was online searching. He answered my questions and stayed late to show me several models and let me test drive. I told him I was only interested in looking at my options at the moment. He never appeared in a hurry even while keeping him late. He had my car appraised and gave me purchase options on all the models I test drove. I continued to research and returned to the dealership again the next day. Greg was unavailable, but AJ Wright, who assisted me with my first Kia purchase, was eager to help. I pulled up the the car I was interested in and gave him the price I could afford. I knew my appraisal and my down-payment. Court the sales manager, was available the night before as well as purchase day and was very helpful going over my purchase options. And within minutes I purchased the Kia Carnival not the Sorento. Denise helped me with my financing and warranty. No pressure to purchase more than I wanted. Everything was very relaxed and everyone was a joy to work with. I was out the door in my new Kia within an hour start to finish. I love my Carnival but I do plan to trade in a year or two for the Carnival hybrid. I will return to Kia Alcoa More