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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
May 23, 2024
Great experience. Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! More
by SPDEBORD
Verified CustomerEmployees Worked With
Helpful May 23, 2024
Great customer service! !!! They got me the car I needed at the price I could afford. !!! They got me the car I needed at the price I could afford. More
by 5196311
Employees Worked With
May 23, 2024
Everyone from sales team to finance team to service team were great. Would highly recommend were great. Would highly recommend More
by BALLENTINE422204
May 23, 2024
I Have bought my vehicle from you guys , iv had 3 different, and loved them all just improved on each one bought.. I love being there the people is so nice and helpful. The service dept is very helpf different, and loved them all just improved on each one bought.. I love being there the people is so nice and helpful. The service dept is very helpful, and thank you guys for the snacks. More
by CONNIESLEE806
Employees Worked With
Other Employees :
Dylan Hatula
May 22, 2024
Great service and great people from the sales staff to. the financing staff to the service staff the financing staff to the service staff More
by BALLENTINE422204
May 22, 2024
I’m very pleased with Rusty Wallace Kia off Alcoa Hwy. I would recommend this dealership to all my friends. I would recommend this dealership to all my friends. More
by JLPAYNE71
May 22, 2024
Would like my name spelled correctly it is Michael not Micheal. Also when I left didn’t like the fact a sales person called me and was begging me to come back in to take a look at new cars when I’m not lo Micheal. Also when I left didn’t like the fact a sales person called me and was begging me to come back in to take a look at new cars when I’m not looking for one. More
by MTCHANDLER2018
Employees Worked With
May 20, 2024
Very transparent pricing and was pleasurable deal with the clerk. He gave me out the door pricing so I would know how much it costed. the clerk. He gave me out the door pricing so I would know how much it costed. More
by scottgibson73
Employees Worked With
May 20, 2024
They are always so very courteous and professional. Their efficiency is top notch. I don’t go anywhere else. Their efficiency is top notch. I don’t go anywhere else. More
by ANGELAMACLANE1975
May 18, 2024
Not a high pressure dealer. Very comfortable environment. Knowledgeable sales staff that are willing to help. Very comfortable environment. Knowledgeable sales staff that are willing to help. More
by ske3077
