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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

January 06, 2019

Routine oil change Great customer service. Everyone was very nice and welcoming. The oil change did not take long, and I was offered a complimentary car wash as well. Th More

by AMANDAKPICKETT
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Recommend Dealer
Yes
Employees Worked With
Matt Fisher
January 06, 2019

Great customer service Very fast and efficient. Only thing was I didn’t know where to go once I got to the service area. Otherwise great experience. Would highly recommend. More

by HOPELAWSON9438
Customer Service
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Matt Fisher
January 05, 2019

Replace computer I had very good service. Would recommend Rusty Wallace to everyone this service was under warranty . The service dept. was very helpful in getting my More

by MIMI
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fair, Kris Ammons, Matt Fisher
January 05, 2019

Impress with service Very friendly great to deal with and treat yu very well will deal with them again anytime thanks for your help will be back again. More

by PAULHHP.H
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Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

2019 Sorrento Went to look at trading mt 2015 Sorrento in on a new one. Got to the dealership and met with salesman Garry K. He was great at answering questions an More

by GALLENFCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

My red kia soul The salesman was very informative about the vehicle. He explained everything I needed to know and answered any questions that I had. The staff helped More

by ANGELA.CLAIBORNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

Customer oriented Chris Palumb is outstanding in customer relations. He carefully explained the cause for the needed repairs, what the options were, and precisely what More

by KAM
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Christopher Palumb
January 02, 2019

Kia sportage They were great to us and didn’t leave us hanging out all day. I would go back again and tell everyone about the service we received More

by Cargirl linda321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2019

2019 Kia Forte S My expectations were met above and beyond. By far the best customer service around. Everyone is helpful and friendly. I love my new car. I will alway More

by christopher.boyle13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Fair
January 01, 2019

5 star Was extremely happy with the salesman Aubrey he was very helpful , answered all of our questions . Aubrey Made us comfortable with every step of t More

by MOMMASTEW82
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
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