
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Routine oil change Great customer service. Everyone was very nice and welcoming. The oil change did not take long, and I was offered a complimentary car wash as well. Th Great customer service. Everyone was very nice and welcoming. The oil change did not take long, and I was offered a complimentary car wash as well. The waiting room was comfortable and had beverages offered. More
Great customer service Very fast and efficient. Only thing was I didn’t know where to go once I got to the service area. Otherwise great experience. Would highly recommend. Very fast and efficient. Only thing was I didn’t know where to go once I got to the service area. Otherwise great experience. Would highly recommend. More
Replace computer I had very good service. Would recommend Rusty Wallace to everyone this service was under warranty . The service dept. was very helpful in getting my I had very good service. Would recommend Rusty Wallace to everyone this service was under warranty . The service dept. was very helpful in getting my car in to be serviced and to check warranty. More
Impress with service Very friendly great to deal with and treat yu very well will deal with them again anytime thanks for your help will be back again. Very friendly great to deal with and treat yu very well will deal with them again anytime thanks for your help will be back again. More
2019 Sorrento Went to look at trading mt 2015 Sorrento in on a new one. Got to the dealership and met with salesman Garry K. He was great at answering questions an Went to look at trading mt 2015 Sorrento in on a new one. Got to the dealership and met with salesman Garry K. He was great at answering questions and leading me through the process. My only negative was that in calling back the business office to ask a question about some figures in our contract, I have waited all day for a return call, as I write this I’m still waiting. More
My red kia soul The salesman was very informative about the vehicle. He explained everything I needed to know and answered any questions that I had. The staff helped The salesman was very informative about the vehicle. He explained everything I needed to know and answered any questions that I had. The staff helped get a good interest rate. Finance was also very helpful. More
Customer oriented Chris Palumb is outstanding in customer relations. He carefully explained the cause for the needed repairs, what the options were, and precisely what Chris Palumb is outstanding in customer relations. He carefully explained the cause for the needed repairs, what the options were, and precisely what they would do. He kept us informed of their progress. So there were no surprises. 🙂👍 More
Kia sportage They were great to us and didn’t leave us hanging out all day. I would go back again and tell everyone about the service we received They were great to us and didn’t leave us hanging out all day. I would go back again and tell everyone about the service we received More
2019 Kia Forte S My expectations were met above and beyond. By far the best customer service around. Everyone is helpful and friendly. I love my new car. I will alway My expectations were met above and beyond. By far the best customer service around. Everyone is helpful and friendly. I love my new car. I will always recommend Kia to anyone I know. Thank you for the excellent service. More
5 star Was extremely happy with the salesman Aubrey he was very helpful , answered all of our questions . Aubrey Made us comfortable with every step of t Was extremely happy with the salesman Aubrey he was very helpful , answered all of our questions . Aubrey Made us comfortable with every step of the process. We told him what we wanted and he got us in the prefect car at The exact price we wanted to pay . Hreat place to buy a car. I highly recommend Aubrey Chiffins. More