Rusty Wallace Kia Alcoa

Quick and Amazing. Was rather lengthy replacement of some belts but was able to get out about an hour earlier than expected and get back on the road. Was rather lengthy replacement of some belts but was able to get out about an hour earlier than expected and get back on the road. More

Always good This visit was completed more quickly than expected. The work was done as required, the car was washed, the staff was friendly and helpful. There is This visit was completed more quickly than expected. The work was done as required, the car was washed, the staff was friendly and helpful. There is not much more I could ask of them. Thanks, Rusty Wallace Kia on Alcoa Hwy. More

Very well done Very fast and informative Not happy to return for 3 screws for door not in stock Very friendly Timely calls for updates Easy loaner program Very fast and informative Not happy to return for 3 screws for door not in stock Very friendly Timely calls for updates Easy loaner program More

Great service. Received a recall on our KIA Sorento. Computer update. They told us it would take an hour. We were in and out in 35 minuets. Great service department. Received a recall on our KIA Sorento. Computer update. They told us it would take an hour. We were in and out in 35 minuets. Great service department. More

First oil change for new car First oil change service for new car .. Appointment went smooth and no issues ..Took advantage of rotation deal .. And Christopher Nunley answered que First oil change service for new car .. Appointment went smooth and no issues ..Took advantage of rotation deal .. And Christopher Nunley answered questions I had about upcoming services More

Loved the Service Everyone we met at this dealership was very friendly and accommodating. Tyler did not try to push me to buy a new car that would be way over our budge Everyone we met at this dealership was very friendly and accommodating. Tyler did not try to push me to buy a new car that would be way over our budget, and showed me great cars that fit my specifications. I loved my experience there, which took two days and test driving six cars. Tyler was very patient with me the entire time and was very personable. I ended up getting a car that was a little over my budget, but it is the car of my dreams. More

Rusty Wallace Kia Never Disappoints My family has purchased several cars from Rusty Wallace Kia and we will continue to do so. Our salesman Dave Autry is top notch. He always goes above My family has purchased several cars from Rusty Wallace Kia and we will continue to do so. Our salesman Dave Autry is top notch. He always goes above and beyond in helping us select the vehicle that best fits our need and budget. His no hassle and no games approach make the car buying process a pleasure. The sales manager Brian is also a pleasure to work with as well. Brian should be proud if his sales staff as they are the best in the business. More

Unexpected. Due to bad solenoid on remote starter and back order, finally completed. Under impression that would be ablle to use same Key to start remote starter Due to bad solenoid on remote starter and back order, finally completed. Under impression that would be ablle to use same Key to start remote starter. When picking up car informed that i would have a separate remote. Labor cost excessive. Staff is always friendly. More

Perfect experience Garry was an amazing salesperson who did not try to beat around the bush. He was honest and very well spoken. We will definitely be recommending him t Garry was an amazing salesperson who did not try to beat around the bush. He was honest and very well spoken. We will definitely be recommending him to others. More

Great customer service Very happy with them this is the 2nd time I have bought a car farm them you have the best customer service thank you B.J. And Clay you both were amazi Very happy with them this is the 2nd time I have bought a car farm them you have the best customer service thank you B.J. And Clay you both were amazing. More