Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
January 13, 2019
Convenant Resolved my issue said $35 for my oil change but when bought car was told $29.99 for first yr resolved for me and washed my car. Thanks Resolved my issue said $35 for my oil change but when bought car was told $29.99 for first yr resolved for me and washed my car. Thanks More
by emma1984
Verified Customer
January 12, 2019
Auto service Great dealership very friendly and helpful staff I have purchased 2 cars from this dealership very easy to deal with very helpful when buying a vehicl Great dealership very friendly and helpful staff I have purchased 2 cars from this dealership very easy to deal with very helpful when buying a vehicle great service after the sale highly recommend these folks More
by SGF1024
Employees Worked With
Perry Graves
January 12, 2019
Good service The guys here are all very kind, and they do great work. The only thing I think could be better is communication when the vehicle is ready to go! The guys here are all very kind, and they do great work. The only thing I think could be better is communication when the vehicle is ready to go! More
by LIONPRIDE.90
Employees Worked With
I don't see him listed here or on the website
January 12, 2019
Great customer service Very honest. Makes sure you understand any issues. Sometimes women get taken advantage of but not here. Do my research everytime before I go and they Very honest. Makes sure you understand any issues. Sometimes women get taken advantage of but not here. Do my research everytime before I go and they are always right on the money with pricing. Matt was great! More
by 76steph
Employees Worked With
Matt Fisher
January 12, 2019
Excellent service! The staff and technicians were very knowledgeable and courteous. They were able to diagnose my problem, order the parts and complete the work all in t The staff and technicians were very knowledgeable and courteous. They were able to diagnose my problem, order the parts and complete the work all in the same day! My car is running great now! More
by JMAYES783
Employees Worked With
Chris Nunley
January 12, 2019
Did work in the amount t of time I've never been to the dealership that they were not helpful. They are not pushy in trying to sell you a car. They let you look at your own pace. I hi I've never been to the dealership that they were not helpful. They are not pushy in trying to sell you a car. They let you look at your own pace. I highly recommend Rusty Wallace kia More
by SHARON_TCC
Employees Worked With
Kris Ammons, Matt Fisher
January 12, 2019
Scheduled appointment Very friendly and helpful staff. Facility very clean and organized. Did not have to wait long for service. The whole experience was very pleasant. Very friendly and helpful staff. Facility very clean and organized. Did not have to wait long for service. The whole experience was very pleasant. Will definitely return. More
by macureton5
Employees Worked With
Can not recall employee name I worked with., Matt Fisher
January 12, 2019
Tire replacement & patch Very efficient and helpful - I had an issue with my tire In which they helped and fixed the problem in he most timely manner. Thankyou! Very efficient and helpful - I had an issue with my tire In which they helped and fixed the problem in he most timely manner. Thankyou! More
by jacobpaulh
Employees Worked With
Perry, Brandon Chaffins
January 11, 2019
Everyone tried to be helpful and make me feel at home' Matt was very helpful in explaining what needed to be done and how he would take care of it. When the part came in I was notified and it was taken ca Matt was very helpful in explaining what needed to be done and how he would take care of it. When the part came in I was notified and it was taken care of. More
by WRSTARNES
Employees Worked With
Matt Fisher
January 11, 2019
Convenient Everyone was friendly and the service was done and complete in a timely manner. It’s nice to be able to continue getting your vehicles serviced where Everyone was friendly and the service was done and complete in a timely manner. It’s nice to be able to continue getting your vehicles serviced where they were purchased! More
by DEREK.MCNUTT
Employees Worked With
Matt Fisher
