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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

January 17, 2019

Proffesstionaly handled Very efficient and quick well done..situation was taken care of in a professional manner would definitely recommend the service department. To other More

by JMB4914
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
January 16, 2019

Great! Looking for a good car so this in paper a Honda and went to look at it and it was just what I wonted The staff that worked with me was greatI would se More

by KIMGRUBB64
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Brian Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
January 16, 2019

Quick and efficient Came in to address some recalls on my vehicle. Had me out in half the time they estimated. Always get greeted and helped quickly. Would recommend to e More

by MAPPWILLIAM
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
January 16, 2019

Long wait, average service After arriving to the service department I was directed to the waiting room where there were no more seats therefore myself and my significant other h More

by Mirranndaaaa
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Recommend Dealer
Yes
Employees Worked With
Christopher
January 16, 2019

Oil change/Tire rotation Convenient, efficient and friendly service with a smile. Always willing to go the extra mile to make sure I’m taken care of while waiting or if a loan More

by BRITTIANY.HODGE
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Quality Of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Matt Fisher
January 15, 2019

Service Kia Alcoa did a great job like always ,I would go there all the time for my service , I would recommend people to buy kia and get service from the Alc More

by KAREEMSWOLE225
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Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

The atmosphere is great customer service is great and I love I love coming there for my service because I like interacting with the employees that you have and customer service is always great and I also recomme More

by PARRISHDREW3
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Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Matt Fisher
January 13, 2019

Convenant Resolved my issue said $35 for my oil change but when bought car was told $29.99 for first yr resolved for me and washed my car. Thanks More

by emma1984
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Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who else, Matt Fisher
January 12, 2019

Auto service Great dealership very friendly and helpful staff I have purchased 2 cars from this dealership very easy to deal with very helpful when buying a vehicl More

by SGF1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Graves
January 12, 2019

Good service The guys here are all very kind, and they do great work. The only thing I think could be better is communication when the vehicle is ready to go! More

by LIONPRIDE.90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see him listed here or on the website
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