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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,408 reviews

January 20, 2019

Aqesome! We really liked the personal treatment we received! Good service! You have great employees! Thank you for having thoughtful people on your team! Keep More

by avavance
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot the names!, Matt Fisher
January 20, 2019

Honest and Friendly I recently moved back to the area from Southern West Virginia. I've had regular service here twice, plus a recall service. Every time, the managers ar More

by RACABUH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
January 20, 2019

Went well, but had to wait a week for an appointment, late i Wish you, could be faster with setting an appointment for oil, tire rotation. I like to come early, but would have had to wait another week . I always More

by CONNIESLEE806
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Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher
January 19, 2019

Kia for life Everytime we go to the dealership we are promptly greeted and everyone is always very friendly and courteous. We love our Kia and Rusty Wallace Kia Al More

by Kia fan 4 life!
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Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Fisher
January 19, 2019

Gas leak not found Appreciated that Kia is continuing to resolve our intermittent gas odor thru cabin vents. Hoping the source of front end fuel is found before we get t More

by Preacher Bill
Customer Service
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Recommend Dealer
Yes
Employees Worked With
Chris
January 19, 2019

Chris in service was great, so nice and courteous, was very They didnt have an opening but when I explained about the loud rubbing sound,and squeak that was driving me crazy, they said come on an we will work y More

by Flower power 111
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Recommend Dealer
Yes
Employees Worked With
Christopher Palumb
January 18, 2019

Great people The service department is great what nice people could not ask for a better service department. I always go here and always will. No matter what they More

by VALERIEMCGEE1987
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Recommend Dealer
Yes
Employees Worked With
Chris
January 18, 2019

Excellent Garry was very personable. He did a wonderful job to get the price and monthly payments affordable for me. He is certainly an asset to Rusty Wallace K More

by MRHICKS0717
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Recommend Dealer
Yes
Employees Worked With
Garry King
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2019

. About sales person. The salesman was very friendly and knowledgeable. He was no demanding or pushy. He wanted the sale to be a good experience. And to see that the buyer More

by JBOB1943
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Scott Steadman, Brandon Chaffins
January 17, 2019

Recall Very nice person to work with. He answers all questions and never makes you feel rushed. Car is always ready when told and washed. Very helpful. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Fisher
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