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Rusty Wallace Kia Alcoa
Louisville, TN
6,408 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,408 reviews
February 07, 2019
Great sevice Work was done quickly and they even washed my car! Jenna was very helpful and polite. I appreciated her asking what type of car I drove so she could b Work was done quickly and they even washed my car! Jenna was very helpful and polite. I appreciated her asking what type of car I drove so she could better match me to a loaner car. More
by L Maples
Verified CustomerEmployees Worked With
Jenna Mayes
February 06, 2019
Awesome Experience From start to finish my experience was stellar. Greg Taylor contacted me after my online inquiry and walked me through the process. When the app proce From start to finish my experience was stellar. Greg Taylor contacted me after my online inquiry and walked me through the process. When the app process was complete he invited me in to Go shopping ! We found the perfect car for me a 2014 Kia Sorento that I just love . I couldn’t be more happy with the process or my new car ! Positively , Ray More
by Rayray1971
Employees Worked With
February 05, 2019
Chris from service is exellent and treats people like gold Greg taylor is the best sales guy on the planet and the management team is top notch.also Chris from service is simply the best man for the job.also M Greg taylor is the best sales guy on the planet and the management team is top notch.also Chris from service is simply the best man for the job.also Matt Fisher is the best. More
by IMDABOMB85@YAHOO.COM
February 05, 2019
Excellent sales and service Excellent sales staff and David Autry and Will Witucki was very professional. Got the job done. The service staff was great also with the previous Kia Excellent sales staff and David Autry and Will Witucki was very professional. Got the job done. The service staff was great also with the previous Kia Sorrento. More
by WEARSVALLEY
February 05, 2019
Considerate Although I know nothing about cars all the service people listen to what I say and are very considerate. I have not met anyone that has been short wit Although I know nothing about cars all the service people listen to what I say and are very considerate. I have not met anyone that has been short with me. More
by Ginger
Employees Worked With
Matt Fisher, Chris Palumbo
February 05, 2019
Buying my first new car So thankful for all the help provided by Tyler and everyone else at Rusty Wallace Kia Alcoa! I love my new Kia Soul! I can’t wait to do business with So thankful for all the help provided by Tyler and everyone else at Rusty Wallace Kia Alcoa! I love my new Kia Soul! I can’t wait to do business with them again in the future More
by GILLANDT
Employees Worked With
February 05, 2019
Recall repair As always the service people are prompt friendly and informative. The told me what was being done. A time estimate and when they were almost done they As always the service people are prompt friendly and informative. The told me what was being done. A time estimate and when they were almost done they have me an update. Pleasant experience. More
by maranda
Employees Worked With
Matt Fisher, Chris Nunley
February 04, 2019
New Kia Sportage We are returning customers and the reason is because we are TRULY treated kindly and fairly. We have bought new and used and both Kias are great vehic We are returning customers and the reason is because we are TRULY treated kindly and fairly. We have bought new and used and both Kias are great vehicles. We will return when we need another car!! More
by tonia963
February 04, 2019
GREAT EXCELLENT CUSTOMER SERVICE WITH ALL WHO I HAD CONTACT WITH AT THE RUSTY WALLACE DEALERSHIP. I WOULD RECOMMEND THIS DEALERSHIP TO MY FRIENDS. THEY WERE EXCELLENT CUSTOMER SERVICE WITH ALL WHO I HAD CONTACT WITH AT THE RUSTY WALLACE DEALERSHIP. I WOULD RECOMMEND THIS DEALERSHIP TO MY FRIENDS. THEY WERE HELPFUL IN LOCATING THE COLOR AND CAR I WANTED. More
by george
February 03, 2019
Oil Change: Fixed Small Missing Plastic Piece On To Of Car: Oil Change, Tire Rotation Etc:Replaced Missing Piece Plastic On Top Of Car: Made Fresh Coffee Answered All Questions Helpful Very Courteous Loved My V Oil Change, Tire Rotation Etc:Replaced Missing Piece Plastic On Top Of Car: Made Fresh Coffee Answered All Questions Helpful Very Courteous Loved My Visit More
by JYHUTCHINGS88.JGB
Employees Worked With
