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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
February 25, 2021
Corey is very informative and a pleasure. He has been my service advisor numerous times and has been wonderful every time. He explains everything in a very understanding manner especially for someone like m service advisor numerous times and has been wonderful every time. He explains everything in a very understanding manner especially for someone like me who knows nothing about cars. More
by sc4159
Verified CustomerEmployees Worked With
Corey Husketh
February 25, 2021
Rusty Wallace Kia is top not notch. They continue to improve and continually seek to make the costumer comfortable in every turn. I will continue to visit. improve and continually seek to make the costumer comfortable in every turn. I will continue to visit. More
by MARK.ANDERSON1
Employees Worked With
Jenna Mayes
February 25, 2021
This was the best car buying experience we've had! We had been talking to Greg and Court for several days about a particular car. They had it ready when we got there and we ended up changing our minds to the been talking to Greg and Court for several days about a particular car. They had it ready when we got there and we ended up changing our minds to the Sorento. Greg was so patient and friendly. Everyone was so helpful! Denise in finance was also very helpful and friendly More
by AshleyTrentham
February 24, 2021
Alex is always great !!!! He is cheerful and helps you understand exactly whats foing on. He is helpful and does a great job working around my crazy schedule understand exactly whats foing on. He is helpful and does a great job working around my crazy schedule More
by JENNDYER2020
Employees Worked With
ALEX FERRER
February 24, 2021
I always have great service at Rusty Wallace. Corey takes great care of my family and I. He is able to answer all of my questions. Wonderful customer service! great care of my family and I. He is able to answer all of my questions. Wonderful customer service! More
by Holly Sharp
Employees Worked With
Corey Husketh
February 24, 2021
Scheduling a service appointment online was super convenient. Service was fast and Jenna was friendly! Problem was solved in one visit. Would definitely use this dealer for service again. convenient. Service was fast and Jenna was friendly! Problem was solved in one visit. Would definitely use this dealer for service again. More
by EJDENSON
Employees Worked With
Jenna Mayes
February 23, 2021
This our 3rd time dealing with David. He has gone above and beyond every time! I have already referred a friend and will continue to do so. and beyond every time! I have already referred a friend and will continue to do so. More
by dave.finch4
