
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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KIA is the most helpful and friendliest of all car dealerships with which I have had ever had dealings! The Service Dept. Is outstanding in every way. dealerships with which I have had ever had dealings! The Service Dept. Is outstanding in every way. More
Pleased with the car, pleased with my salesman, and pleased with the manager ,Mr Witucki. The lady in the finance office....not so much. I realize her job is to try and sell me a warranty. It is obvi pleased with the manager ,Mr Witucki. The lady in the finance office....not so much. I realize her job is to try and sell me a warranty. It is obvious she gets a commission on these because I told her no THREE times before she quit trying to sell me something. I nore, anyone else likes feeling like their being pressured into buying something. I did not feel that way with my salesman, and you shouldn't have to feel that way in the finance office either. More
Bill was a great salesman. We felt no pressure and he is very knowledgeable about the car. We felt he was very honest in dealing with us. very knowledgeable about the car. We felt he was very honest in dealing with us. More
Great service technician at this location. Great customer service. They had me in and out in less that an hour and everything was done properly. service. They had me in and out in less that an hour and everything was done properly. More
Your customer service is the worst I have ever experienced when dealing with any auto repair. I will drive the extra 30 minutes to take to the other location to not have to deal with rude people experienced when dealing with any auto repair. I will drive the extra 30 minutes to take to the other location to not have to deal with rude people More
Helpful, friendly, caring and competent. They were concerned that I was receiving information and facts to make my decisions. The sales staff was excellent, and Denise in financial services was also concerned that I was receiving information and facts to make my decisions. The sales staff was excellent, and Denise in financial services was also outstanding in customer service and efficiency. Thank you. More
If you are looking for a Kia I would highly recommend Kia of Alcoa. I will drive the extra 30 minutes for the service! David and Brandon were so helpful and friendly. I went without my husband and never felt of Alcoa. I will drive the extra 30 minutes for the service! David and Brandon were so helpful and friendly. I went without my husband and never felt like they took advantage of that or made me uncomfortable which is a huge deal when buying a car. I will refer all my friends and family to this dealership. More
I was in a 2020 Sorento and not happy. The manager at Rusty Wallace Kia put me in my dream car. Happy happy 😆 feeling thankful Rusty Wallace Kia put me in my dream car. Happy happy 😆 feeling thankful More
I would give this location a 5 star plus if I could !!! I would give a special shout out to Greg for going above and beyond ! Along with the rest of the staff at this location. I will highly recommend them. would give a special shout out to Greg for going above and beyond ! Along with the rest of the staff at this location. I will highly recommend them. Amazing experience ! More
This dealership has it together and will go the extra mile to make sure you have a good car buying experience and leave with a car you love. mile to make sure you have a good car buying experience and leave with a car you love. More