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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

March 08, 2021

KIA is the most helpful and friendliest of all car dealerships with which I have had ever had dealings! The Service Dept. Is outstanding in every way. More

by MissAqua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 08, 2021

Pleased with the car, pleased with my salesman, and pleased with the manager ,Mr Witucki. The lady in the finance office....not so much. I realize her job is to try and sell me a warranty. It is obvi More

by kenny.christopher
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2021

Bill was a great salesman. We felt no pressure and he is very knowledgeable about the car. We felt he was very honest in dealing with us. More

by rlgmtg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
March 08, 2021

Great service technician at this location. Great customer service. They had me in and out in less that an hour and everything was done properly. More

by SELENA.BUKOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
March 08, 2021

Your customer service is the worst I have ever experienced when dealing with any auto repair. I will drive the extra 30 minutes to take to the other location to not have to deal with rude people More

by Tsterreault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, ALEX FERRER
March 08, 2021

Helpful, friendly, caring and competent. They were concerned that I was receiving information and facts to make my decisions. The sales staff was excellent, and Denise in financial services was also More

by DKSTEFANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Chaffins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
March 08, 2021

If you are looking for a Kia I would highly recommend Kia of Alcoa. I will drive the extra 30 minutes for the service! David and Brandon were so helpful and friendly. I went without my husband and never felt More

by Madison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Clay Magee
March 08, 2021

I was in a 2020 Sorento and not happy. The manager at Rusty Wallace Kia put me in my dream car. Happy happy 😆 feeling thankful More

by shugan1750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Greg Taylor, Brandon Chaffins
March 08, 2021

I would give this location a 5 star plus if I could !!! I would give a special shout out to Greg for going above and beyond ! Along with the rest of the staff at this location. I will highly recommend them. More

by monyka839
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins, Jenna Mayes, Dylan Hatula
March 08, 2021

This dealership has it together and will go the extra mile to make sure you have a good car buying experience and leave with a car you love. More

by RACH.WESTON1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hatula
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