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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
March 10, 2021
Very Average Service this really shows you ignorance of your marketing department requiing a lengthy response. Personality I will probably take my business elsewhere because of your STUPID xxxx. I have bet your marketing department requiing a lengthy response. Personality I will probably take my business elsewhere because of your STUPID xxxx. I have better ways to use my time.rather than writing a stupid review. Also when you send a coupon you should honor your price More
by tad37760
Employees Worked With
Don't know
March 10, 2021
Had an apt at 10:30, so I arrived at 10:10. Was told would take an hour - 1 1/2 hrs. Actually took 2 hrs and 15 min. Think you might need more technicians. would take an hour - 1 1/2 hrs. Actually took 2 hrs and 15 min. Think you might need more technicians. More
by watsond
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
March 10, 2021
Excellent experience. All staff was friendly and courteous. The waiting area was clean as well as the restroom. The free water and coffee was much appreciated. courteous. The waiting area was clean as well as the restroom. The free water and coffee was much appreciated. More
by d.amos1224
Employees Worked With
Jenna Mayes
March 10, 2021
Have bought 3 cars now from Rusty Wallace of Alcoa and keep coming back for their friendliness and great customer service. Plus KIA's are great keep coming back for their friendliness and great customer service. Plus KIA's are great More
by Keclin
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
March 10, 2021
Great attitude, great service and great pricing I will most likely come here again and tell my friends about it. Thank you for a speedy appointment. most likely come here again and tell my friends about it. Thank you for a speedy appointment. More
by sputnick1234
Employees Worked With
Jenna Mayes
March 10, 2021
Great experience. Corey was super helpful and kind. I’m not very knowledgeable about car issues and he made sure to explain everything in detail to me so I understood what was wrong and also gave me accura not very knowledgeable about car issues and he made sure to explain everything in detail to me so I understood what was wrong and also gave me accurate timing on when it would be fixed. More
by CAITLINAGOUGE
Employees Worked With
Corey Husketh
March 10, 2021
This is our fourth car from Rusty Wallace. Great people to work with and can't get a better car than Kia. Great service department too. to work with and can't get a better car than Kia. Great service department too. More
by TENMAW
March 10, 2021
Nice place. Sold me a 2021 Sportage that we love until today’s news it could burn our house down. We’ll start calling it the Big Bad Wolf today’s news it could burn our house down. We’ll start calling it the Big Bad Wolf More
by ISUZU_man
Employees Worked With
