Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,409 reviews
Verified Customer
March 12, 2021
Really nice and friendly staff!! They made my visit fast and made sure all request were met. Answer all my questions and any and all things I wanted to know about my car. and made sure all request were met. Answer all my questions and any and all things I wanted to know about my car. More
by Cathy
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
March 12, 2021
I'm always in and out in a timely manner. They are so friendly. They are fair priced. My car is always in better shape when I leave then when I came in. friendly. They are fair priced. My car is always in better shape when I leave then when I came in. More
by SARAB13.SB.SB
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
March 12, 2021
This dealership is very uncooperative in customer relations. Thanks to the treatment we have received at this dealership, we'll never own a Kia again. (We've owned three. Both our daughters own one. relations. Thanks to the treatment we have received at this dealership, we'll never own a Kia again. (We've owned three. Both our daughters own one. That's thee customers you are losing. More
by Rmurrell16
Employees Worked With
Bryan Kitts (refuses to return calls)
March 11, 2021
I made an online appointment for a recall on my Soul. I had to change the appointment several times due to conflicts, but the employees were courteous and helpful. had to change the appointment several times due to conflicts, but the employees were courteous and helpful. More
by EMMIES.MAMA
Employees Worked With
Jenna Mayes
March 11, 2021
I love this dealership. They have always gone above and beyond to help their customers. I will most definitely buy another car from them in the future. beyond to help their customers. I will most definitely buy another car from them in the future. More
by KRISTALJEAN5
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
March 11, 2021
They keep you informed about the progress and status of your car. They have friendly service. They are willing to help you with a loaner if need. Always doing anything they can to make the customer happy. your car. They have friendly service. They are willing to help you with a loaner if need. Always doing anything they can to make the customer happy. More
by SIMPSON519
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
March 11, 2021
It was a great experience ! Thank you. Service department did a great job and explained everything perfectly Corey is a great employee and did a wonderful job did a great job and explained everything perfectly Corey is a great employee and did a wonderful job More
by Steph8975
Employees Worked With
Corey Husketh
March 11, 2021
EXCELLENT. Car was clean so I declined the free wash that was offered. Full explanation of what service would be done and price before work began. was offered. Full explanation of what service would be done and price before work began. More
by LISA.RAE1424
Employees Worked With
Corey Husketh
March 11, 2021
Alex Ferrer listened intently to my concerns with my car and delivered a clean car back to me in record time and all of my concerns were resolved. He took time and explained each item to me on the list of and delivered a clean car back to me in record time and all of my concerns were resolved. He took time and explained each item to me on the list of work done. Great service! More
by wb4fen
Employees Worked With
ALEX FERRER
