Rusty Wallace Kia Alcoa

Took 3 hours for oil change that I was told would be free because the coating I had them put on after I bought it took 2 days, only after I sit there 8 hours til I knew I wasn’t getting car back but I got ch because the coating I had them put on after I bought it took 2 days, only after I sit there 8 hours til I knew I wasn’t getting car back but I got charged anyway More

Everyone was polite, courteous and responsive. My car was completed within the timeline stated. My car was cleaner when I left than when I arrived completed within the timeline stated. My car was cleaner when I left than when I arrived More

The service was amazing! I was hesitant bringing my car there after my terrible experience with the sales dept. Corey did an amazing job getting my car in and out. He also notified me of complimentary snac there after my terrible experience with the sales dept. Corey did an amazing job getting my car in and out. He also notified me of complimentary snacks that were there while I waited for my vehicle. This was a wonderful experience and I look forward to utilizing the service dept for my future needs. More

Friendly people to work with—straightforward with their message helpful in every way-listened to what I wanted didn’t push me into something I didn’t want—very helpful message helpful in every way-listened to what I wanted didn’t push me into something I didn’t want—very helpful More

I called the sales manager Court and told him what I was looking for and the price I seen in another part of Tennessee for the vehicle we wanted. He checked his inventory and the computer and told me he wou looking for and the price I seen in another part of Tennessee for the vehicle we wanted. He checked his inventory and the computer and told me he would get to that price if I came there. I made an appointment and went in. We drove the vehicle and agreed on price for the vehicle and allowance for our trade. We went to finance and signed the papers. Came back with a cashiers check to finalize the deal. Over all they have a great team and very friendly. I would recommend to anyone wanting a new Kia More

Absolutely the best time I have ever experienced buying a vehicle Greg Taylor is awesome I hadn’t met him in person yet but on the phone I knew he was a great salesperson and in person even better than that vehicle Greg Taylor is awesome I hadn’t met him in person yet but on the phone I knew he was a great salesperson and in person even better than that and Clay Magee absolutely wonderful in the Finance department I love my new 2021 Kia Sportage You guys are absolutely wonderful to buy a vehicle from!!Happy Happy Customer!!! More

Friendly with great customer service. Easy to get in for maintenance. The work is done in a timely manner. This group makes me happy to be a Kia owner maintenance. The work is done in a timely manner. This group makes me happy to be a Kia owner More

Great salesman .Gave me great service and was very helpful. And the manager and all the staff were wonderful. Would buy again,and am recommending my friends helpful. And the manager and all the staff were wonderful. Would buy again,and am recommending my friends More

Next day appointment for service. Prompt check in. Reasonable wait time for diagnosis and explanation of issue. Courteous service personnel. Excellent waiting area and amenities. Reasonable wait time for diagnosis and explanation of issue. Courteous service personnel. Excellent waiting area and amenities. More

I stopped by on a whim because I was nearby and told them that one of my side mirrors wasn't closing consistently. They were very busy so I wasn't sure if they would even be able to look at it. She told me that one of my side mirrors wasn't closing consistently. They were very busy so I wasn't sure if they would even be able to look at it. She told me to pull it in and they would look at it as soon as possible. Within 15-20 min they called me back out and told me the part was being ordered and they would call me as soon as it was in! Great customer service. More