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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
March 18, 2021
Very good experience. Treated very well. Impressed with treatment as a veteran. We are really enjoying this car. We get a lot of compliments on how pretty it is. treatment as a veteran. We are really enjoying this car. We get a lot of compliments on how pretty it is. More
by JLWOODWALKER
Verified Customer
March 18, 2021
The did a great job with my maintenance appointment. They did everything I asked them to do in the time frame they quoted me. They even looked for recalls on my car. did everything I asked them to do in the time frame they quoted me. They even looked for recalls on my car. More
by gator
Employees Worked With
Jenna Mayes
March 18, 2021
I love Kia cars, this is my 6th Kia! They stand behind their warranties ! This dealership is awesome! The service department is great! Everyone is very friendly! their warranties ! This dealership is awesome! The service department is great! Everyone is very friendly! More
by MYBBTX1229
Employees Worked With
Jenna Mayes
March 17, 2021
They made the whole process so quick and easy! Even let me take the car on my own so I could get a feel for it. So happy I came to this location! me take the car on my own so I could get a feel for it. So happy I came to this location! More
by Makennagraczyk
March 17, 2021
My buying experience was with Adam Fair and was exceptional. Adam was very kind and helpful, and worked with me to find the right car and fair pricing. I really appreciate Adam’s efforts, and am ve exceptional. Adam was very kind and helpful, and worked with me to find the right car and fair pricing. I really appreciate Adam’s efforts, and am very pleased with my purchase at Rusty Wallace Kia of Alcoa. Thank you Adam! More
by EAHyde
Employees Worked With
Adam Fair, Brandon Chaffins, Clay Magee
March 17, 2021
This was my first experience with this dealership service dept. The service dept staff were very friendly and efficient! We really enjoyed the waiting room and were pleasantly surprised by the complimentary dept. The service dept staff were very friendly and efficient! We really enjoyed the waiting room and were pleasantly surprised by the complimentary food and drinks offered! More
by disneymom4ever
Employees Worked With
Corey Husketh
March 17, 2021
Car is a piece of junk. Had to bring it back once still having problems! 19k wasted. I am not sure what to do at this point. Now the jeep is getting hot and I traded in my car. having problems! 19k wasted. I am not sure what to do at this point. Now the jeep is getting hot and I traded in my car. More
by nolandsmomma
March 17, 2021
Very easy experience. David Autry was very helpful and professional. He spent time explaining all the features of the Telluride. I have always had a good experience with Kia, and so far I have owned 5. professional. He spent time explaining all the features of the Telluride. I have always had a good experience with Kia, and so far I have owned 5. More
by RLCISSON
March 17, 2021
Gary was great! He gave us great service and went out of his way to help us. He even went to Cleveland to pick up the car we wanted!! his way to help us. He even went to Cleveland to pick up the car we wanted!! More
by ANNE.LEZOTTE
March 17, 2021
Everybody was great it just took so long and even with having a baby who was getting upset they still seemed to take their time. It would’ve been nice if they would have noticed that and rushed it along. having a baby who was getting upset they still seemed to take their time. It would’ve been nice if they would have noticed that and rushed it along. More
by royaltailor17
