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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
April 01, 2021
Performed diagnostic check on car and replace camshaft position sensor. Quick service and part was in stock. We were notified of problem and price to replace before work was done. position sensor. Quick service and part was in stock. We were notified of problem and price to replace before work was done. More
by Xux
Verified CustomerEmployees Worked With
Corey Husketh, ALEX FERRER
April 01, 2021
Very satisfied with the purchase I made. It was nice working with Dylan, he answered all our questions and gave all the information that was needed. working with Dylan, he answered all our questions and gave all the information that was needed. More
by RAKESHSURAPANENI
Employees Worked With
Brandon Chaffins, Dylan Hatula
April 01, 2021
Entire staff very friendly. We purchased our first KIA and this is the reason we returned to update to another KIA. Thank you for your kindness. and this is the reason we returned to update to another KIA. Thank you for your kindness. More
by DRUGG1027
April 01, 2021
Quite innovative regarding the Customer waiting area. Although I didn’t partake in the available snacks it’s a great way to help customers feel comfortable. The staff were also super friendly and helpful Although I didn’t partake in the available snacks it’s a great way to help customers feel comfortable. The staff were also super friendly and helpful :) More
by joshuapark13
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 01, 2021
David Autry was super helpful, and did everything in his power to help me make and informed decision on which car was right for me!! power to help me make and informed decision on which car was right for me!! More
by THAT1CHIK
April 01, 2021
We had a inexcusable and demeaning interaction with the Sales manager during the closing of our vehicle purchase. Our salespeople Dylan was a pleasure to work with and a true professional but Will was extr Sales manager during the closing of our vehicle purchase. Our salespeople Dylan was a pleasure to work with and a true professional but Will was extremely confrontational to the point that my wife left the dealership in tears. We came within seconds of passing on the purchase we wanted because of his redicous attitude. LooWe are pleased with the purchase but we will never buy there again. More
by tkhhisc
April 01, 2021
Buying process with trade-in was very quick and smooth. Looking for a car and finally buying one took about two days and the paperwork was quick and painless. Looking for a car and finally buying one took about two days and the paperwork was quick and painless. More
by bolvarak
March 31, 2021
We jut bought our 2nd KIA Sorento. We received great service when we bought the 1st one so we wanted to do business with them again. service when we bought the 1st one so we wanted to do business with them again. More
by mfgroup
March 27, 2021
I'm 70 and have bought 39 cars in my life and generally don't like car dealers but these guys were terrific. Can't say enough good things - honest, open, and forthright. don't like car dealers but these guys were terrific. Can't say enough good things - honest, open, and forthright. More
by winston6
