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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
April 02, 2021
I have always been very satisfied with my serviceI get I have always been very satisfied with my service I get from them. They are always very helpful and professional. It is always clean , Jenna is the I have always been very satisfied with my service I get from them. They are always very helpful and professional. It is always clean , Jenna is the BEST !! More
by DLAVIER
Verified CustomerEmployees Worked With
Jenna Mayes
April 02, 2021
Great customer service. Updated me about my car frequently. Offered a rental timely. Explained throughly what was needed done. Got my car done fast. Great service frequently. Offered a rental timely. Explained throughly what was needed done. Got my car done fast. Great service More
by CHRISTY.GOOD
April 02, 2021
Thank you Greg Taylor and Brandon for your kindness and hospitality. I really appreciate all the help. The experience was great! I love my new Forte! hospitality. I really appreciate all the help. The experience was great! I love my new Forte! More
by mnelson701
April 01, 2021
Very friendly and helpful and not pushy.BJ was knowledgeable about the K5 and keep me updated what was going on.Enjoyed trading with Rusty Wallace Kia Alcoa! knowledgeable about the K5 and keep me updated what was going on.Enjoyed trading with Rusty Wallace Kia Alcoa! More
by rusx3
April 01, 2021
Professional, knowledgeable, friendly employees. Helped me to trade my Sportage for a new 2021 Forte. Am loving my new car! Highly recommend this dealership for a seamless experience. me to trade my Sportage for a new 2021 Forte. Am loving my new car! Highly recommend this dealership for a seamless experience. More
by FISHERJ488
April 01, 2021
the best sales person i have had in my life greg taylor up front and knows facts about the car he is selling. and i have bought several new cars in my 74 years. up front and knows facts about the car he is selling. and i have bought several new cars in my 74 years. More
by wd4ngc
April 01, 2021
March 29, 2021.We had a very positive experience at the March 29, 2021. We had a very positive experience at the Alcoa dealership. Salesman Bill Raybourne was professional without being aggressive (exactly March 29, 2021. We had a very positive experience at the Alcoa dealership. Salesman Bill Raybourne was professional without being aggressive (exactly what we like). Knowledgeable of the vehicles and could answer any questions we had. We tied up Bill for about three hours, Test drove three cars and found the one we wanted. A beautiful low mileage 2019 Sorento S with the options we were looking for. We left there with what we felt like was a very good deal. Props to the sales manager as well for working with us. Thanks to everyone for keeping it low key. More
by mikemm44
April 01, 2021
Will definitely refer my friends to this dealership. Dylan was fantastic to work with as well as the rest of their team! Terrific group at Rusty Wallace. Dylan was fantastic to work with as well as the rest of their team! Terrific group at Rusty Wallace. More
by sherrie
April 01, 2021
Very helpful and professional. Answered all my questions that I had about my Telluride. Always a joy to have my car serviced at rusty Wallace alcoa. that I had about my Telluride. Always a joy to have my car serviced at rusty Wallace alcoa. More
by bigeasy454
Employees Worked With
Jenna Mayes
April 01, 2021
I always go.to kia alcoa ,they are always fast and great customer service ,I will always bring my kia forte To kia alcoa ,They are very professional!!!I love kia!!! customer service ,I will always bring my kia forte To kia alcoa ,They are very professional!!!I love kia!!! More
by KAREEMSWOLE225
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
