
Rusty Wallace Kia Alcoa
Louisville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Everyone was super friendly and didn't hide any cost from us. Broke down what they paid for the car and invoices. Will definitely be a repeat customer. us. Broke down what they paid for the car and invoices. Will definitely be a repeat customer. More
Greg made this experience so much better! He explained things and made sure I was happy with my choice. I would recommend him to help with your new car purchase! things and made sure I was happy with my choice. I would recommend him to help with your new car purchase! More
It was time for my regular oil change. I went to Rusty Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. T Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. The car was returned to mr freshly washed. More
Brandon was great to meet with! Very knowledgeable and he listens to your needs. Only criticism I have is I wish there was a way to get from the service center to the showroom without having to walk around listens to your needs. Only criticism I have is I wish there was a way to get from the service center to the showroom without having to walk around the building. Thankfully it wasn’t raining. More
We're very pleased with the recall work that was done and the extent that was repaired. We were thankful and appreciative too for the courtesy car...very appreciated. the extent that was repaired. We were thankful and appreciative too for the courtesy car...very appreciated. More
Took car right in . Work done in timely manner. Jenna took us out to our car . It had been washed.Great experience. Fair price. Great choice of snacks and drinks. WiFi provided. took us out to our car . It had been washed.Great experience. Fair price. Great choice of snacks and drinks. WiFi provided. More
Really thoughtful service managers. Moved my car ahead of another since I was waiting on site and the other person was not so I could get out sooner. another since I was waiting on site and the other person was not so I could get out sooner. More
It was the first time I ever bought a brand new car. And they made it a great experience!! I will be back again to their dealership!! they made it a great experience!! I will be back again to their dealership!! More
Didn’t get what I wanted and I tried to upgrade the car but the sales person just wanted me out the door. I could’ve been sold a brand new sorento but there was no effort given by the sales and I have buye but the sales person just wanted me out the door. I could’ve been sold a brand new sorento but there was no effort given by the sales and I have buyers remorse honestly. I wanted a sorento with all the bells and whistles and just got a basic. I won’t buy there again. He didn’t seem to be interested in listening to what I wanted. When I tried to ask questions is was dismissed and vague. The finance guy was more aggressive with selling me a warranty than the sales person with the car. Just overall a rushed and not a good experience. I wished I could’ve been shown other cars that had more features so I could’ve weighed my options. I wouldn’t recommend. More
Backed up our new car with no problems, we will definitely be using again when we make our next purchase. Dylan and Will went above and beyond to make sure it was taken care of definitely be using again when we make our next purchase. Dylan and Will went above and beyond to make sure it was taken care of More