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Rusty Wallace Kia Alcoa

Louisville, TN

4.7
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content. We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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4612 Alcoa Highway

Louisville, TN

37777

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Showing 6,409 reviews

April 06, 2021

Everyone was super friendly and didn't hide any cost from us. Broke down what they paid for the car and invoices. Will definitely be a repeat customer. More

by manningjohnathan92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffins
April 05, 2021

Greg made this experience so much better! He explained things and made sure I was happy with my choice. I would recommend him to help with your new car purchase! More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2021

It was time for my regular oil change. I went to Rusty Wallace and waited while the service was done. I was pleased with the service. I was shown what services they had done and what they had checked. T More

by EMMIES.MAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 03, 2021

Brandon was great to meet with! Very knowledgeable and he listens to your needs. Only criticism I have is I wish there was a way to get from the service center to the showroom without having to walk around More

by JWYATES53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Chaffins, Jenna Mayes
April 03, 2021

We're very pleased with the recall work that was done and the extent that was repaired. We were thankful and appreciative too for the courtesy car...very appreciated. More

by ROSE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
April 03, 2021

Took car right in . Work done in timely manner. Jenna took us out to our car . It had been washed.Great experience. Fair price. Great choice of snacks and drinks. WiFi provided. More

by GRUMPYOGLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 02, 2021

Really thoughtful service managers. Moved my car ahead of another since I was waiting on site and the other person was not so I could get out sooner. More

by DWAYNE.COFFEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
April 02, 2021

It was the first time I ever bought a brand new car. And they made it a great experience!! I will be back again to their dealership!! More

by Courtaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hatula
April 02, 2021

Didn’t get what I wanted and I tried to upgrade the car but the sales person just wanted me out the door. I could’ve been sold a brand new sorento but there was no effort given by the sales and I have buye More

by RPA2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garry King
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay Magee
April 02, 2021

Backed up our new car with no problems, we will definitely be using again when we make our next purchase. Dylan and Will went above and beyond to make sure it was taken care of More

by jshillings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hatula
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