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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
Verified Customer
April 11, 2021
Service is great. Courteous staff. Very comfortable waiting area. Prices are a little above average for tires but friendly service is worth the price. Highly recommend service dept for regular maintena waiting area. Prices are a little above average for tires but friendly service is worth the price. Highly recommend service dept for regular maintenance of vehicle. More
by DONNIE.GRIDER
Employees Worked With
Jenna Mayes
April 11, 2021
I received excellent service beginning with a greeting upon arrival, to a quality lounge area to a fair price for the work performed. I am never disappointed with the service department. upon arrival, to a quality lounge area to a fair price for the work performed. I am never disappointed with the service department. More
by Anthony
Employees Worked With
ALEX FERRER
April 10, 2021
everyone should visit this place ( Rusty Wallace Kia Alcoa) i never been here but they try to covince u to come out to their place how many sales person did like them ,asking customer stop by to get a g Alcoa) i never been here but they try to covince u to come out to their place how many sales person did like them ,asking customer stop by to get a gift from them.? More
by diem vuong
April 10, 2021
Only took a half hour and I was the owner of a new Soul. This isn't the first car I bought here so there was a built up trust. I would recommend this dealership to anyone. This isn't the first car I bought here so there was a built up trust. I would recommend this dealership to anyone. More
by PTRAVELINPAT
April 10, 2021
0ur salesman,Greg Taylor was so helpful and informative! We will send anyone we know who is car shopping to your dealership.best car buying experience we've ever had! We will send anyone we know who is car shopping to your dealership.best car buying experience we've ever had! More
by Jimfvbarb
Employees Worked With
Greg Taylor, Brandon Chaffins
April 10, 2021
ServIce Department is very hard to get hold of, amd although I bought my Kia here, they have never explained to me about required services. also never received a new customer packet nor do I receive although I bought my Kia here, they have never explained to me about required services. also never received a new customer packet nor do I receive any coupons. More
by KIMBERLYRWILBURN
Employees Worked With
ALEX FERRER
April 09, 2021
This was my first experience with the service department, having just bought my car a few months ago. I was there for my first oil change. I am very impressed with the service and the young man helping me w having just bought my car a few months ago. I was there for my first oil change. I am very impressed with the service and the young man helping me was very friendly, kind, and informative about the process and then my complete service inspection of my vehicle. More
by kwat79
April 09, 2021
I have been doing surveys over and over since I bought my car. I think they are going to different people or places, at least I hope so. Enough. car. I think they are going to different people or places, at least I hope so. Enough. More
by JLWOODWALKER
April 09, 2021
Everything about the service is great except the car is driven by the service people a very short distance. Why do they need to adjust the position of driver's seat? driven by the service people a very short distance. Why do they need to adjust the position of driver's seat? More
by FITHLEELOO
Employees Worked With
Jenna Mayes
