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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
April 13, 2021
Our experience at Rusty Wallace KIA on Alcoa Highway was quite enjoyable. We were able to find the car we were looking for and our sells person David Autry was very professional. quite enjoyable. We were able to find the car we were looking for and our sells person David Autry was very professional. More
by JEANNIE.HEADRICK
Verified CustomerEmployees Worked With
April 13, 2021
The service dept has great customer service and everyone is always very friendly. Always get great service at each appointment. Love the complimentary car wash. is always very friendly. Always get great service at each appointment. Love the complimentary car wash. More
by tammy.vandenberg
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 13, 2021
Very good service and very helpful staff. Very satisfied with my Choosing Rusty Wallace Kia. Would recomend to my friends. Very. Clean facilities and great waiting room satisfied with my Choosing Rusty Wallace Kia. Would recomend to my friends. Very. Clean facilities and great waiting room More
by jackieparris
April 13, 2021
Entire staff Very friendly. Quick service. Clean waiting room. Staff were willing to listen to the customers. Staff gave detailed explanation of the work before starting. room. Staff were willing to listen to the customers. Staff gave detailed explanation of the work before starting. More
by BETH.HENDRSON39
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 13, 2021
Very nice people waited on us. Work was done quickly. Pops in customer lounge were warm though :). Very courteous to us also. We will be glad to come back Pops in customer lounge were warm though :). Very courteous to us also. We will be glad to come back More
by Petroskyms
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 13, 2021
Fast and friendly service +++. I called expecting to get scheduled maybe next week. Service clerk was alert enough to know of a recent cancellation and got me in same day. I spoke with a few other customers scheduled maybe next week. Service clerk was alert enough to know of a recent cancellation and got me in same day. I spoke with a few other customers while waiting. All were positive about their service. One woman bought her car new in 2013 and has always used Rusty Wallace for service needs. She said they have always done a good job. Even washed the pollen off my hamster mobile (what the guys at work say) for me. Keep up the good work! More
by Chris
Employees Worked With
ALEX FERRER
April 12, 2021
This is a Great place to buy a car...from the Sales Person to the Management team...they make the car buying experience very user friendly...I would highly recommend Person to the Management team...they make the car buying experience very user friendly...I would highly recommend More
by JIMMIETHEBUGMAN
April 12, 2021
Excellent experience everyone was very nice and courteous and helpful. I am very pleased with my experience there and plan to return. Thank you so much for the opportunity to share my feedback. and helpful. I am very pleased with my experience there and plan to return. Thank you so much for the opportunity to share my feedback. More
by RGRIFFIN5
Employees Worked With
Gregg Taylor, Brandon Chaffins, Clay Magee
April 12, 2021
I have never had to wait for some one to come out and der what I was there for and they get tight on doing what I can there to have done. what I was there for and they get tight on doing what I can there to have done. More
by scottjeanette3
Employees Worked With
