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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
April 16, 2021
Aubrey was very nice to deal with.Very knowledgeable about the vehicles he is selling.Had several different finance options available.Will definitely get my next vehicle here. about the vehicles he is selling.Had several different finance options available.Will definitely get my next vehicle here. More
by STANGNUT97
Verified Customer
April 16, 2021
The service that I received was great. I was quickly greeted and received my loaner car while my Telluride was in for the protective spray. greeted and received my loaner car while my Telluride was in for the protective spray. More
by Machelle
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 16, 2021
Alex was a very frustrated individual. He was short and acted like he didn't have the time to deal with us. It honestly makes me reluctant to come back to fix a problem. I have actually contemplated on goi acted like he didn't have the time to deal with us. It honestly makes me reluctant to come back to fix a problem. I have actually contemplated on going to a different dealership for service on my car. Our tech, I think is name is Ryan. He was amazing. He was very courteous and explained things to us. He is a great guy! More
by EDAVIS
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 16, 2021
Good people... good service..car runs good now. we woukd use you all again. And. tell our friends and family and..Thank you for a great job .. use you all again. And. tell our friends and family and..Thank you for a great job .. More
by Nancy
April 16, 2021
Rusty Wallace Kia Alcoa is the absolute best dealership I have ever dealt with. The entire staff is very professional but also personable. It is a joy to go there. have ever dealt with. The entire staff is very professional but also personable. It is a joy to go there. More
by Kiamom3
Employees Worked With
Jenna Mayes, Clay Magee
April 16, 2021
Friendly people. Gave me a quote on the proposed work and stayed with it. Car was fixed in the time estimated. Definitely will use them on my Kia again. stayed with it. Car was fixed in the time estimated. Definitely will use them on my Kia again. More
by HUFFAKERONTHEHILL
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 15, 2021
Quick to serve and helpful to get the deal we wanted. This is the 3rd Soul we have purchased from Rusty’s dealership. Return customers say a lot. This is the 3rd Soul we have purchased from Rusty’s dealership. Return customers say a lot. More
by bonnie.etchison
April 14, 2021
Everyone was very helpful and friendly. I love my new car and was able to get a good price. I would recommend this place to anyone looking for a new vehicle. and was able to get a good price. I would recommend this place to anyone looking for a new vehicle. More
by patricia.smith13
