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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
April 27, 2021
The whole crew was great. Talked with Dylan initially in the internet department. Ended up coming in on his day off and worked with Aubry. Being in car sales myself I hate the process and talking to sal the internet department. Ended up coming in on his day off and worked with Aubry. Being in car sales myself I hate the process and talking to sales people because I have a high standard of service. Both were great. The sales manager Brandon was a hoot. Really people person and made sure he was a part of the process. Thanks! More
by BRIANg
Verified Customer
April 27, 2021
It was a good experience as always. Corey was helpful and had me in and out quicker than I was expecting. Everyone that I came into contact with was friendly and helpful. had me in and out quicker than I was expecting. Everyone that I came into contact with was friendly and helpful. More
by John Tallent
Employees Worked With
Corey Husketh
April 27, 2021
The people at Rusty Wallace Kia are easy to work with and do not pressure you. We were in and out in a short time. They even fed us lunch. do not pressure you. We were in and out in a short time. They even fed us lunch. More
by BIGR328
April 27, 2021
Didn’t expect you to keep my 430 appointment oil change overnight! Without a phone call to notify me either. I’m from out of town! Luckily I was staying with my daughter and didn’t need my car Friday nig overnight! Without a phone call to notify me either. I’m from out of town! Luckily I was staying with my daughter and didn’t need my car Friday night! You should always call your customers if you are keeping the car...for an Oil Change!!! More
by blbryan87
Employees Worked With
ALEX FERRER
April 26, 2021
This was my third purchase and very time the buying experience has been great. I never had any issues. My salesman Aubrey Chaffins always takes care of me when I visit the dealership. Thank you. experience has been great. I never had any issues. My salesman Aubrey Chaffins always takes care of me when I visit the dealership. Thank you. More
by PAUL BREITWEISER
April 26, 2021
I have been dealing with car dealerships for 25 years and this is by far the best experience I have ever had. I am telling everyone I know about Rusty Wallace Kia THANK YOU SO MUCH for this experience this is by far the best experience I have ever had. I am telling everyone I know about Rusty Wallace Kia THANK YOU SO MUCH for this experience More
by Mudhandler1
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 26, 2021
We had a very pleasant experience at Kia of Alcoa I would highly recommend your dealership! No pressure to buy and honesty which is very important to me. highly recommend your dealership! No pressure to buy and honesty which is very important to me. More
by tmwl69
Employees Worked With
Adam Fair
April 26, 2021
I was scared to death to buy a new car but they made me comfortable and I felt like I was dealing with family . I love them there they do care about pple Thank you all very much I love my new car comfortable and I felt like I was dealing with family . I love them there they do care about pple Thank you all very much I love my new car More
by candyfloyd7
April 26, 2021
Gregg Taylor is a patient and knowledgeable salesman. The financing poroof the purchase went smoothly and quickly. This was our third purchase from Rusty Wallace Kia The financing poroof the purchase went smoothly and quickly. This was our third purchase from Rusty Wallace Kia More
by bbannow
