Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,409 reviews
April 30, 2021
Courteous, straightforward , precise answers to our questions. No gimmicks- appreciated. Our Salesman, Dave, was sharp and especially knowledgeable. Everyone of the employees were kind and focused on questions. No gimmicks- appreciated. Our Salesman, Dave, was sharp and especially knowledgeable. Everyone of the employees were kind and focused on completing our purchase. More
by STANFORTNER
Verified CustomerEmployees Worked With
Other Employees :
Other employees helped us but I am not sure of their names, Clay Magee
April 29, 2021
Always great to work with! 2nd vehicle bought here in the last year. Friendly staff in each department . Would highly recommend to friends and family. last year. Friendly staff in each department . Would highly recommend to friends and family. More
by Tchap
Employees Worked With
Other Employees :
Adam Fair, Jenna Mayes, Clay Magee
April 29, 2021
Service was excellent. All my car needs were met and fixed in a timely manner. The service tech kept me updated to the process of my cars service. fixed in a timely manner. The service tech kept me updated to the process of my cars service. More
by trmogridge
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 28, 2021
Greg Taylor was awesome, magnificent, wonderful, amazing, friendly, and knowledgeable. If you are looking for your next car stop by and ask for Greg. Thanks Greg! friendly, and knowledgeable. If you are looking for your next car stop by and ask for Greg. Thanks Greg! More
by bfrazer987
April 28, 2021
B.J. is awesome!! He helped me find a great vehicle at a price I could afford!! He made the whole buying experience super easy !!! price I could afford!! He made the whole buying experience super easy !!! More
by Lori W
April 27, 2021
I had a wonderful experience after having a terrible one with another dealer. Greg drove my car 3 and 1/2 hours to another state just to deliver it to me. He was super kind and was in and out in 20 minutes with another dealer. Greg drove my car 3 and 1/2 hours to another state just to deliver it to me. He was super kind and was in and out in 20 minutes with the paperwork. I'm not sure I have ever had as smooth and easy of an experience as I did with him and this dealership. More
by Mat Perry
Employees Worked With
Greg Taylor
April 27, 2021
We have used this dealership for our last 3 Kia purchases and have been pleased with the service at this location. The staff is very friendly and knowledgeable. We highly recommend them. and have been pleased with the service at this location. The staff is very friendly and knowledgeable. We highly recommend them. More
by VBROOKS99
April 27, 2021
Service was excellent as always. Very friendly and thorough. Checked in before doing anything extra. Advised for next service. Clarified what could wait and what needed to be completed. thorough. Checked in before doing anything extra. Advised for next service. Clarified what could wait and what needed to be completed. More
by BECCAJENKINS1969
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
April 27, 2021
The Service Department did a fine job with the requested services. A little bit of a 'hard sell' to purchase other services or goods was a little off-putting. Otherwise, fully satisfied. services. A little bit of a 'hard sell' to purchase other services or goods was a little off-putting. Otherwise, fully satisfied. More
by XCOPNDP
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER
