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Rusty Wallace Kia Alcoa
Louisville, TN
6,409 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,409 reviews
May 01, 2021
Thank you for the great experience getting new tires for my Kia Soul. Thank you Cory and the mechanics for your friendly efficient timely service! my Kia Soul. Thank you Cory and the mechanics for your friendly efficient timely service! More
by LLROSEN
Verified CustomerEmployees Worked With
Corey Husketh
May 01, 2021
We were pleased with the special attention and respect given to help us make our decisions. We are now greatly enjoying the purchase of our Kia Sorento. Thanks. given to help us make our decisions. We are now greatly enjoying the purchase of our Kia Sorento. Thanks. More
by LOLLIEWALDRON
May 01, 2021
The service Deptartment was very friendly, attentive and professional. It was a fast and easy process. They even detailed the car and it was a nice. professional. It was a fast and easy process. They even detailed the car and it was a nice. More
by Courtaney
Employees Worked With
Jenna Mayes
May 01, 2021
Experience was great. Car is phenomenal. Highly recommend for anyone looking for a new or used car. It was a much easier experience than I thought it would be! recommend for anyone looking for a new or used car. It was a much easier experience than I thought it would be! More
by myysterrobotto
May 01, 2021
Greg was a amazing at what he does! He helped me and my husband find the right car for our family. Greg is a very friendly guy that cares about you and your wishes in a car. Thank you Greg for helping us a husband find the right car for our family. Greg is a very friendly guy that cares about you and your wishes in a car. Thank you Greg for helping us and informing us on everything about our car. It’s always great when you experience a person that genuinely enjoys their job and cares. More
by Erin
Employees Worked With
April 30, 2021
I dropped my vehicle off for a complete dash pad replacement. Factory stitching was really sloppy. Dealership was friendly, prompt, got us on our way with a loaner vehicle in just minutes. Picked it replacement. Factory stitching was really sloppy. Dealership was friendly, prompt, got us on our way with a loaner vehicle in just minutes. Picked it up and everything was just the way we like, done right! Really appreciate their expertise and attention to detail. Would recommend this dealership to anyone looking for a solid vehicle and a professional dealership! More
by jamiepkeim
Employees Worked With
Kevin Williams, ALEX FERRER
April 30, 2021
Absolutely the best! This was our third car purchase here. Everyone is always friendly and they go above and beyond to listen to you and find a way to meet your needs. Special thank you to David Autry here. Everyone is always friendly and they go above and beyond to listen to you and find a way to meet your needs. Special thank you to David Autry, Brandon Chaffins, and Denise Burris for all of your hard work. More
by DNSELIASON11
